XPT Software Australia is seeking an experienced L1 Contact Center Support Engineer to join our Parramatta team. You will be the first point of contact for incidents across voice, chat, email and digital channels, performing user-level troubleshooting and coordinating with L2/L3 as needed.
Robust communication, stakeholder management and knowledge of contact center platforms (Genesys Cloud, Dynamics 365) are essential.
📌 ImpactfulContact Center Engineer – Flexible Workplace (Sydney)
🏢 Xpt Software Australia
📍 Sydney
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