Clinical Case Manager - Registered Nurse

We are recruiting an experienced Registered Nurse to join our APAC Clinical Operations team in a dynamic, diverse and fulfilling role. Our nurse-led team, which includes doctors, coordinators and administrators, coordinates medical care for people who are injured or unwell overseas, and supports families through unfamiliar healthcare systems.

This role presents an exceptional opportunity for a nurse to transition from the demands of a clinical environment into an office-based position, while continuing to apply their valuable clinical expertise in a global context.

- Office-based role while maintaining patient contact via telephone and digital platforms
- Flexible daytime working patterns - working 4 x 10-hour shifts per week between the hours of 8am to 8pm.
- Access to Healix Academy, offering professional development and qualifications (e.g. ILM Level 5 Leadership & Management, clinical pathway development, risk management)

About Healix International:

Our purpose is to help people in difficult situations—whether that’s a cancer diagnosis, needing medical assistance far from home, or being affected by conflict or natural disaster. We support them, guide them, and ensure they receive the care they need. If necessary, we coordinate their safe return home.

We are a multidisciplinary, supportive team of problem-solvers who are experts in navigating the global health and security landscape. Our wider team includes doctors, coordinators and security specialists, all working collaboratively to deliver the best outcomes for our patients.

About the Role:

We are recruiting an experienced Registered Nurse to join our APAC Clinical Operations team in a dynamic,



diverse and fulfilling role. Our nurse-led team, which includes doctors, coordinators and administrators, coordinates medical care for people who are injured or unwell overseas, and supports families through unfamiliar healthcare systems.

This role presents an exceptional opportunity for a nurse to transition from the demands of a clinical environment into an office-based position, while continuing to apply their valuable clinical expertise in a global context.

Key benefits:

- Office-based role while maintaining patient contact via telephone and digital platforms
- Versatile daytime working patterns - working 4 x 10-hour shifts per week between the hours of 8am to 8pm.
- Access to Healix Academy, offering professional development and qualifications (e.g. ILM Level 5 Leadership & Management, clinical pathway development, risk management)

About Healix International:

Our purpose is to help people in difficult situations—whether that’s a cancer diagnosis, needing medical assistance far from home, or being affected by conflict or natural disaster. We support them, guide them, and ensure they receive the care they need. If necessary, we coordinate their safe return home.

We are a multidisciplinary,



supportive team of problem-solvers who are experts in navigating the global health and security landscape. Our wider team includes doctors, coordinators and security specialists, all working collaboratively to deliver the best outcomes for our patients.

About You

- Registered Nurse with a current AHPRA Nurse Registration
- Post-registration clinical experience (ideally 3+ years)
- Previous experience in case management or care coordination is advantageous

Clinical background may include:

- Primary care / general medical or surgical nursing (adult and/or paediatric)
- Acute care (e.g. ICU, Emergency Department, Acute Assessment Unit)
- Military or remote/expedition nursing
- Public health or travel health nursing
- Humanitarian or NGO environments

Skills and attributes:

- Strong clinical judgement with the ability to identify and elevate critical medical issues
- Confident communicator with excellent telephone etiquette
- Strong written communication skills in English
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and case management systems
- Ability to work effectively under pressure in a fast-paced, global environment
- Adaptable, empathetic and solutions-focused approach
- Additional language skills are advantageous
- Enjoys working collaboratively and developing clear, patient-centred care plans

About The Role

As a Clinical Case Manager, you will play a pivotal role in addressing the healthcare needs of a diverse global patient base. Responsibilities include:

- Conducting medical case management activities with a focus on patient wellbeing and satisfaction
- Providing medical advice and recommendations to patients and clients via te

📌 Clinical Case Manager (Melbourne)
🏢 Healix
📍 Melbourne