- Participate in business process workshops, identifying opportunities for productivity and efficiency gains.
- Collaborate with business/IT teams like engineering, logistics, commercial and finance teams to understand business challenges and recommend suitable and sustainable solutions.
- Support business users to understand impacts of SAP systems and processes implemented to ensure readiness in the user community to adopt changes (if any).
- Design Implementation and transition to support:
- Participate in reviewing designs of the SAP solution and provide recommendations as appropriate
- Actively assess the transition to support needs ensuring integrations aspects to locally manage systems like ecommerce and other reporting tools.
- Where local development effort is required, manage the design, build and test of the locally managed applications ensuring integration to SAP works seamlessly.
- Execute integration testing and regression testing to ensure no negative impact on PRODUCTION business due to project activities
- Support business users with data migration and preparation activities, including orchestrating the legacy system extractions with non-SAP external vendors or IT team as necessary.
- Performance Monitoring and Optimization:
- Monitor the performance of the implemented SAP system in production, ensuring a working product is delivered for the business.
- Utilize analytics platforms to track key performance indicators (KPIs) such as production uptime, defect rates, and delivery timelines.
- Conduct root-cause analysis of technical issues and implement solutions promptly to minimize downtime.
- Collaboration and Communication:




- Serve as a liaison between IT and business stakeholders to ensure alignment on improvement initiatives.
- Create user-friendly documentation, conduct training sessions, and provide ongoing support to teams using digital systems.
- Communicate project updates, risks, and milestones effectively to leadership and cross-functional teams.
- Compliance and Best Practices:
- Ensure compliance to Prysmian’s processes and protocols.
- Stay updated on best practices and industry changes to effectively support the business needs.
- Support break-fix of SAP and ensure continuous working product:
- Responsible for resolving tickets related to SAP issues and updating ServiceNow tickets accordingly.
- Troubleshoot digital product related issues, collaborating with other analysts to identify root cause and potential resolution.
- Providing and articulating to end-users, potential workarounds to overcome issues to restore the service while the system fix is being worked on.

Job Requirements :

Business Analysis and Strategy:

- Participate in business process workshops, identifying opportunities for productivity and efficiency gains.
- Collaborate with business/IT teams like engineering, logistics, commercial and finance teams to understand business challenges and recommend suitable and sustainable solutions.




- Support business users to understand impacts of SAP systems and processes implemented to ensure readiness in the user community to adopt changes (if any).
- Design Implementation and transition to support:
- Participate in reviewing designs of the SAP solution and provide recommendations as appropriate
- Actively assess the transition to support needs ensuring integrations aspects to locally manage systems like ecommerce and other reporting tools.
- Where local development effort is required, manage the design, build and test of the locally managed applications ensuring integration to SAP works seamlessly.
- Execute integration testing and regression testing to ensure no negative impact on PRODUCTION business due to project activities
- Support business users with data migration and preparation activities, including orchestrating the legacy system extractions with non-SAP external vendors or IT team as necessary.
- Performance Monitoring and Optimization:
- Monitor the performance of the implemented SAP system in production, ensuring a working product is delivered for the business.
- Utilize analytics platforms to track key performance indicators (KPIs) such as production uptime, defect rates, and delivery timelines.
- Conduct root-cause analysis of technical issues and implement solutions promptly to minimize downtime.
- Collaboration and Communication:
- Serve as a liaison between IT and business stakeholders to ensure alignment on improvement initiatives.
- Create user-friendly documentation, conduct training sessions, and provide ongoing support to teams using digital systems.
- Communicate project updates, risks, and milestones effectively to leadership a

📌 Senior SAP (Liverpool)
🏢 Prysmian
📍 Liverpool