Case Officer, Enhanced Bail and Support Service

Department of Justice and Community Safety VIC – Dandenong VIC

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

- Support the day-to-day case management of young people in the community subject to bail
- Deliver meaningful afterhours support to young people by doing practical and pro social activities
- See progress through small shifts that matter deeply to young people
- Fixed term full time role earning $77,150 - $94,730 per year, plus penalties as per EBA for after-hours work and you will be paid superannuation.

What you will do





As youth justice case officer in the Enhanced Bail Supervision and Support service (EBSS), you will provide case support to young people subject to enhanced supervision and monitoring including home visits and help guide them through complex moments in their lives as they work towards completing their court order.

You will work directly with young people as well as their families and various community supports to promote rehabilitation and work on building their life skills to set them on the right path.

You will:

- Deliver support, including after hours support to young people, such as transport to school, work, appointments, and pro-social leisure/recreational activities.
- Provide technical expertise in electronic monitoring to support suitability assessments.
- Installation, removal, troubleshooting and maintenance of electronic monitoring devices for young people subject to EBSS.
- Work closely with families, courts and services to support accountability and rehabilitation
- Manage competing priorities in a role where adaptability matters more than perfection.

‘We're working sometimes with the most vulnerable young people in Victoria. A small shift or a small achievement in their life might seem like a small thing, but it's a very big thing in their life.' – Paul, Youth Justice Community.





This work is demanding and emotionally complex. If one task is done, there will always be something new to do. You will see progress in the young people you work with but change is often gradual rather than dramatic. However, watching the accumulation of small shifts that build over time will inspire you to continue your vital work.

You will not be doing this alone. You will work in a team who genuinely love the work they are do and where support is built into the job. Regular supervision and debriefing will help you balance your priorities and be ready with whatever the day brings you.

Work hours and locations:

This role is a rostered position, and Case Officers work on a rotating roster to provide you with flexibility in your week. The hours of operation Monday to Friday is 6am – 9pm and there are two shifts (morning and afternoon) within these times. Operational hours on weekends are 9am – 9pm and you will be required to work weekends.

These positions are primarily based in either Sunshine (North West Metro Area) and Dandenong (South East Metro Area) and you will work flexibly across different locations within these regions, to support to young people and their families.

Successful applicants will be provided with all necessary training to support performance of the role.

About you

If you can use organisation and communication skills to guide real change in young people and looking for a hands on role, this role is for you.

A relevant qualification in social work, youth work, psychology, human services, criminology or criminal justice is desirable.

You will also need a full drive

📌 Case Officer, Enhanced Bail and Support Service (City of Greater Dandenong)
🏢 Department Of Justice And Community Safety Vic
📍 City of Greater Dandenong