Qantas Airways is seeking a senior leader to head Personalisation & Experimentation within Qantas Loyalty. The role is a permanent, in office position at the Mascot Head Office, reporting to executive stakeholders across Marketing, Product and Technology.
You will accelerate AI-enabled customer experiences, governance, and experimentation to strengthen loyalty and business performance. You will lead a high-performing team, drive scalable digital capabilities, and align initiatives with broader
📌 Chief Personalisation (Sydney)
🏢 Qantas Airways
📍 Sydney
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