We are seeking a Client Manager / Broker Support Officer to join our team. In this role, you will provide essential support to our brokers and ensure a smooth experience for our clients. The role will be based in our office in Cotton Tree.
Key responsibilities
- Preparing and submitting applications through Apply Online
- Supporting a team of 2–4 brokers
- Understanding the lending process from submission through to settlement
- Understanding government grants and first home buyer initiatives
- Working in a fast-paced broker workplace
- Completing regular reviews for our clients
- Completing ongoing maintenance for our clients such as assisting with Loan Discharges, etc.
About you
- Strong experience in a similar mortgage support / admin role (mortgage broking or bank)
- Strong communication and interpersonal skills
- High attention to detail and accuracy
- Excellent organisational and time management abilities
- A commitment to delivering outstanding customer experiences
- A supportive, high-performing team environment
- Genuine work-life balance
- Opportunities for professional development in residential lending
- After your probation period, we even give you your Birthday off
- Our Office closes over the Christmas period, so you are always guaranteed a Christmas holiday
About us
Astute Mooloolaba is a full service Finance, Insurance and Wealth business. We cut through the jargon and provide you with simple, straightforward financial solutions, tailor made for your individual circumstances. Astute was one of the first businesses to offer a fully integrated financial services business model that offers customers access to specialists in Finance, Insurance and Wealth services. This diversification allows us to provide simple, straightforward solutions at every stage of your financial journey, while keeping all your finance needs under one roof.