As our E-commerce Customer Experience Officer, you will manage the before and after sales support for our online customers from our Noosaville offices. This is an in office role where you will work across our Shopify, Loop and Customer Service Softwear (Gorgias) to enhance the buying experience for our e-comm customers. You will manage returns, exchanges and general customer enquiries.
For this role the applicant must possess:
Solid understanding of E-comm businesses and platforms
Excellent communication and time management skills
Ability to work autonomously and within a team environment
This role is Part time and consists of aproximately 4 hours each day Mon-Fri. This role would suit someone that is looking for a fulfilling role that can be performed in school hours, whilst working with a dynamic team in the fast paced fashion industry.
Boom Shankar is a dynamic, colourful and growing women's fashion brand that is located in Noosaville.