Role Summary

As the Specialist Cardiac Physiologist, you are responsible for undertaking day to day best practice delivery of echocardiography testing and scanning procedures for Advara HeartCare patients under the direction and supervision of the Lead Specialist Cardiac Physiologist. This role may also undertake a range of other support functions necessary as delegated by the Clinical Services Manager for the effective operation of the clinical services unit. It is expected that Specialist Cardiac Physiologists will be undertaking post- graduate Professional Development and will seek the support and advice of the Lead Specialist Cardiac Physiologist via ad hoc coaching and mentoring.

Key Responsibilities

In this role, you are responsible for:

- Delivery of High Quality, Accurate & Efficient Non-Invasive Services
- Manage patients and operate cardiac ultrasound and testing equipment in accordance with professional standards, to obtain the appropriate and optimal cardiac images and information to support medical diagnosis by a Cardiologist and subsequent management of pathological findings
- Receive and correctly interpret requests from referrers for cardiac procedures to be performed on patients
- Correctly identify all patients in accordance with company/professional protocols
- Investigate patient medical history and details of previous relevant reports
- Document patient’s condition, with particular emphasis on the characteristics, location and extent of any pathology, when present
- Determine the appropriate ultrasound examination techniques that will provide optimal diagnostic information for the Cardiologist




- Ensure patients are comfortable and have an explanation of the appropriate examination - obtain patient consent complying with clinical protocols
- View, analyse and modify the exam to optimize the information acquired consulting with colleagues and the Cardiologist as required
- Analyse test data and summarize the information/findings in order to support the Cardiologist’s correct diagnosis/conclusions and answer the clinical question
- Complete all worksheets and documentation and update patient records
- Ensure procedures/tests undertaken are accurately reflected in patient billing/invoice
- Ensure data acquired is labelled correctly

Provision of Excellence in Patient Care & Customer Service

- Consistently deliver high levels of patient care and customer service and demonstrate a strong commitment to building patient and referrer satisfaction and loyalty
- Understand and adhere to Advara HeartCare iCARE patient care and customer service standards
- Greet and farewell patients in a caring, friendly and skilled manner
- Anticipate and respond immediately to all patient, carer and referrer enquiries, address their needs as a priority, and ensure follow-up as required
- Build strong and cooperative relationships with referrers, and in particular regarding their urgent/complex requests and requirements




- Explain procedures and provide instructions to patients in clear, simple, accurate and concise terms, ensuring understanding and that any questions or concerns are addressed
- Show concern and provide support for patients throughout the entire service experience - protect the patients’ privacy and dignity at all times
- Present self professionally, including adhering to dress code policy & grooming standards
- Ensure the clinic working environment is always clean, tidy and well maintained including regular replacement of testing room linen
- Respond to and manage customer complaints, comments and feedback following company procedures, and escalating to management when require
- Commitment to Quality, Safety & Risk Management
- Work closely with managers, Cardiologists and all staff to ensure a duty of care is provided to all patients, to promote and maintain quality standards within each clinic, and provide a safe working environment for all staff, patients and visitors
- Ensure all work is delivered in accordance with industry quality management standards, laws and regulations, company operational and administration management systems, policies and procedures. and clinical procedures and protocols
- Understand and adhere to Advara HeartCare’s Occupational Health & Safety (OHS) standards, policies and procedures, and actively participate in the recognition and prevention of hazardous situations in the workplace
- Comply with ultrasound and test equipment usage guidelines and document and report issues, faults and failures when they arise
- Provide support for the company/clinic as required in order to

📌 Specialist Cardiac Physiologist (Queensland)
🏢 Advara
📍 Queensland