Sydney Lifeline Australia is seeking an In-Shift Support – Digital – Remote Supervisor to coordinate and monitor digital service CS’s, cover breaks, and facilitate continuous improvement. The role ensures real-time support and quick escalation during high-risk interactions.
Responsibilities include debriefs, emergency interventions, and proactive guidance via MS Teams while maintaining high data accuracy and collaboration across the Lifeline network.
📌 Remote 24/7 Crisis Support Shift Supervisor (Sydney)
🏢 Maas Group Pty
📍 Sydney
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