Catering Production & Operations Supervisor

Imagine a schedule that leaves room for a life.

About us

Square Catering is a family owned North Sydney-based corporate catering business providing fresh, affordable and reliable catering across Sydney. The business produces fresh food daily for meetings, workplace events and private functions, including breakfast, morning tea, lunch packages, hot meals, sandwiches, finger food, salads, desserts and dietary-specific products.

About the role

The Catering Production & Operations Supervisor leads the daily production and packing floor, ensuring every order is prepared accurately, safely, efficiently and ready for dispatch on time. This is a hands-on leadership role. The position works alongside the team while coordinating workflow, allocating labour, monitoring productivity and maintaining Square Catering's standards for food quality, presentation, portioning, dietary compliance and reliability. The role provides the operational link between production planning, kitchen preparation, packing and dispatch. It also supports the development of repeatable systems that allow the business to grow without losing quality or control.

Key responsibilities

Translate daily orders into a practical production and packing plan

Conduct a pre-production briefing covering workload, priorities, dietary requirements, staffing and delivery deadlines

Allocate team members across preparation, assembly, packing, labelling and dispatch staging

Monitor progress throughout the shift and adjust labour allocation as volume and priorities change

Check that products meet approved recipes, portion sizes, presentation and packaging standards

Verify quantities, product selections,



client instructions and delivery documentation before dispatch

Ensure dietary and allergen-specific items are correctly prepared, separated, labelled and packed

Monitor labour use throughout the shift and reallocate resources where performance falls behind plan

Set clear expectations for pace, accuracy, presentation, teamwork and workplace behaviour

Provide practical direction, coaching and feedback throughout the shift

About you

Experience in corporate catering, commercial kitchens, central production, food manufacturing or a comparable high-volume environment

At least one year of experience leading or coordinating an operational team

Demonstrated ability to allocate work and manage time-sensitive production deadlines

Sound knowledge of food safety, hygiene, allergen management and temperature control

Strong attention to detail across portioning, presentation, labelling and order accuracy

Ability to monitor performance and address workflow issues in real time

Transparent communication and practical people-leadership skills

Comfort using production sheets, order reports, checklists and basic performance data

Availability for the Monday-Friday daytime roster and early production requirements

Desirable: Food Safety Supervisor certification, or willingness to obtain it before commencement

Monday to Friday daytime hours

Evenings and weekends largely free

Meals provided

Tea and coffee

Uniform provided

Supportive, close-knit family business

Positive and highly engaged workplace culture

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📌 Catering Production (North Sydney)
🏢 Square Catering
📍 North Sydney