Hybrid NDIS Customer Engagement Specialist (Melbourne)

Hybrid NDIS Customer Engagement Specialist (Melbourne)

21 Oct
|
nib Group
|
Melbourne

21 Oct

nib Group

Melbourne

nib Group is hiring a Customer Engagement Consultant for nib Thrive, delivering personalised and empathetic support to NDIS participants across phone, email and digital channels. You’ll guide onboarding, plan navigation and funding rules while resolving complex enquiries with clear, proactive advice.

You’ll thrive in a rapid-paced, customer-focused environment, building relationships with participants and providers, and contributing to continuous improvement in customer experience.

📌 Hybrid NDIS Customer Engagement Specialist (Melbourne)
🏢 nib Group
📍 Melbourne

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