This role is responsible for managing warranty claims, credit processing, reconciliations and service-related transactions, ensuring all claims and credits are accurately processed and followed through to resolution. Client Details
This is a varied position focused on the processing and management of warranty claims, credits, reconciliations and service-related transactions. Working closely with both internal stakeholders and external service providers, you'll play a key role in ensuring claims and credits are accurately processed, followed through to completion, and resolved within agreed time frames. Description
Process warranty claims,
credits and supporting documentation Follow up outstanding claims and credits through to resolution Investigate discrepancies and liaise with stakeholders to ensure prompt outcomes Process and monitor service agent invoices and payments Prepare reporting and administrative documentation as required Support external service providers and internal teams with claims-related enquiries Profile
Strong attention to detail and a high level of accuracy A process-driven mindset with excellent follow-through Experience working with ERP systems (Dynamics or Business Central highly regarded) Strong communication and stakeholder management skills A proactive attitude and willingness to roll up your sleeves Job Offer
Diverse role with a mix of claims, credits and stakeholder management responsibilities Supportive team environment with strong tenure Secure, full-time prospect