About Kat the Label Kat the Label is a Melbourne-born lingerie and sleepwear brand known for its feminine, size-inclusive designs and cult-favourite fit. What started as a small, founder-led label has grown into a rapid-moving business trading across Australia, the US and the UK, with a loyal community, a rapidly scaling ecommerce arm and a growing wholesale presence. We’re a close-knit, high-performing team based out of our Cremorne HQ
- we move quickly, back each other, and take pride in our product and customer experience. With product moving all over the world, we’re looking for a Logistics & Supply Chain Manager to keep it all flowing. If you love solving problems before they happen, know your way around international freight and 3PLs, and get a kick out of making things run smarter (not just keeping them running)
- this one’s for you.

About the Role
This is a 12-month contract role, covering parental leave. You’ll oversee end-to-end supply chain and logistics operations across our global markets, making sure product moves seamlessly from manufacturer to warehouse to customer across both DTC and wholesale. You’ll also lead freight strategy and drive continuous improvement across the supply chain function. Key Relationships In this role you will work closely with:
• Operations team
• Planning team
• Warehouse team
- daily dispatch, inventory flow and team leadership
• Production team
- critical paths and freight timelines
• Wholesale team
- partner compliance, onboarding and order processing
• USA and UK 3PL partners and carriers
- performance, SLAs and issue resolution

Key Responsibilities
Supply Chain & Logistics Management
• Oversee end-to-end freight operations, including global shipping, consolidations, customs coordination and cost optimisation
• Develop and manage supply chain critical paths so deadlines are clearly communicated and achieved, enabling sea and air freight timelines to be met
• Update and own transit time calculators for peak and non-peak planning
• Manage relationships with carriers including Australia Post, DHL, On Demand and Click & Collect partners, ensuring performance, reporting accuracy and timely issue resolution
• Oversee daily shipping operations with USA and UK 3PL partners, as well as the internal warehouse,



ensuring SLAs are met
• Oversee daily freight tracking across AU, USA and UK
• Support daily shipping tasks and step in for the Supply Chain Coordinator when required
• Monitor freight spend, performance metrics and delivery timelines to drive operational efficiencies
• Own the freight budget and strategy, driving freight cost reduction across all markets while maintaining delivery timelines
• Conduct regular rate reviews with carriers, forwarders and 3PL partners across AU, USA and UK, renegotiating agreements where appropriate
• Review last-mile carrier costings quarterly and recommend changes to bring them in line with margin expectations
• Analyse and reduce cost per order (CPO) by market, identifying the key cost drivers
• Review and manage customer shipping thresholds to balance conversion, customer experience and freight cost
• Oversee duties and taxes across international shipments, including management of Reach with Shopify for tax collection, ensuring accuracy and compliance
• Ensure compliance across the supply chain, including customs, import and export requirements and partner standards
• Maintain inventory accuracy across AU, USA, UK, Retail and Wholesale channels, and support loss prevention Wholesale Logistics
• Support onboarding of new wholesale accounts from a logistical perspective
• Freight strategy to support wholesale cancel dates and alignment
• Assist in maintaining Wholesale margins through freight strategy and advice Strategy & Continuous Improvement
• Lead, manage and mentor internal supply chain and logistics team member
• Develop and execute supply chain strategies that enhance efficiency, reduce costs and support scalable growth
• Identify and implement process improvements across freight, 3PL partnerships and inventory flow




• Provide regular reporting and strategic recommendations to leadership on operational performance
• Ensure operational procedures align with brand standards and evolving business needs
• Conduct regular margin reviews to understand the impact of freight, duties and taxes on product and channel margins
• Update margin costings for company-wide use
• Support new market entry, including logistics setup for new markets Key Performance Areas Performance in this role will be measured across the following areas, with specific targets set out in a separate KPI framework:
• Freight cost efficiency
- reducing landed rates and cost per unit across AU, USA and UK, while maintaining delivery timelines
• Carrier and 3PL performance
- on-time fulfilment against agreed SLAs for each partner
• Critical path adherence
- stock delivered in full and on time for campaign launches, wholesale cancel dates and strategic restocks
• Freight budget
- managing freight spend within the agreed budget
• Cost per order
- reducing CPO by market
• Inventory accuracy
- maintaining accurate stock across all channels and locations
• New market entry
- logistics readiness for new markets as the business expands
• Team development
- leading and upskilling the Supply Chain Coordinator through regular check-ins, quarterly reviews and development goals What We're Looking For
• 5+ years' experience in logistics, supply chain or operations, ideally in fashion, apparel or retail
• Proven experience managing international freight, customs and 3PL partners across multiple markets
• Experience leading, managing and developing a team
• Experience with inventory and integration systems such as Cin7 and SPS Commerce
• Highly analytical and commercially minded, with confidence managing budgets, freight spend and reporting
• Strong problem-solving skills
• A clear, confident communicator who builds strong relationships with internal teams and external partners If this sounds like you, please send your resume and a cover letter to [email protected] Please note: only applications that include a cover letter will be considered. LinkedIn may prompt you to upload a resume only, so please make sure you attach your cover letter as well. Applications close 4th November 2026.

📌 Logistics and Supply Chain Manager (Melbourne)
🏢 Kat the Label
📍 Melbourne