Build technology that businesses can rely on. Ready to move beyond tickets and take real ownership of outcomes? Rachis Technology is looking for a Solutions Consultant to deliver secure, reliable solutions for South Australian businesses, from design through to handover, with a defined pathway to Senior Solutions Consultant. About Rachis We’re a South Australian owned, ISO 27001 certified MSP, established in 2008 and based in Adelaide. We deliver managed services, security and compliance, cloud and data, and AI and automation, backed by 100% local support. Our purpose: take the stress out of technology through business excellence and automation. What you’ll own
• End-to-end delivery: Implement and support server, network, Microsoft 365, Azure, backup and endpoint solutions with disciplined scoping, testing, documentation and handover
• The tough problems: Be the escalation point for complex infrastructure and client issues
• Stronger client environments: Use monitoring, documentation and evidence to reduce risk and prevent recurring issues
• Technical and human: Explain options in plain language and manage expectations from first conversation to go-live
• Onsite when it matters: Faults, installations, go-lives and office moves
• Lifting the team: Share knowledge and contribute to internal documentation What you’ll bring
• 3+ years in systems engineering, infrastructure or systems administration (MSP or consulting background ideal)
• Strong Windows Server, Active Directory, Group Policy, DNS and DHCP
• Hands-on Microsoft 365 administration and endpoint management, including Intune and Autopilot
• Working Azure knowledge (VMs, storage, identity)
• Solid networking fundamentals: VLANs, firewalls, VPNs, switching, routing, TCP/IP
• Experience with RMM, monitoring, backup and ticketing platforms
• Clear communication and robust documentation habits
• Valid Australian driver’s licence, plus National Police Clearance and Working with Children Check (or willingness to obtain them) Nice to have
• Microsoft certifications (AZ-104, MS-102, MS-700, SC-300, SC-400)
• CompTIA, ITIL or similar
• ConnectWise or other PSA experience
• Exposure to security frameworks, cloud migrations or infrastructure modernisation Why Rachis
• Work across the full lifecycle: discovery, design, implementation, support and optimisation
• Breadth across cloud, infrastructure, modern workplace, security and automation
• Clear role expectations, scorecards and a pathway to Senior Solutions Consultant
• Security and good process as standard, not an afterthought
• Be known for the outcomes you create, not just the tickets you close Interested?
• Submit your updated resume or contact Caitlin Shears at
[email protected] for a confidential conversation.
📌 Solutions Consultant (Adelaide)
🏢 Rachis Technology
📍 Adelaide