Company Description Care Portal Australia is an Aged Care and Registered NDIS Provider dedicated to delivering compassionate, reliable, person-centred support. The organization helps older Australians and people living with disability to remain safe, independent, and confident in their homes and communities. Services include personal care, assistance with daily living, domestic support, transport, community access and participation, companionship, and individualized support. Care Portal Australia works closely with participants and their families to ensure supports reflect each person’s needs, choices, and goals. The team is committed to listening first and providing dignified, respectful care that promotes independence, connection, and trust. Role Description The Personal Support Worker role is a full-time, on-site position based in Auburn, NSW. In this role, the worker provides person-centred support to older people and individuals living with disability, including assistance with personal care, daily living activities, and mobility. Day-to-day tasks may include helping with showering and dressing, meal preparation, light domestic duties, and medication prompts in accordance with care plans and organizational policies. The worker supports clients to access their communities by accompanying them to appointments, social activities, and local services, and encourages participation that promotes wellbeing and independence.



The role also involves documenting observations, reporting changes in client needs, following safeguarding and WHS practices, and collaborating with families, coordinators, and other team members to ensure high-quality, consistent care. Qualifications
• Ability to work effectively in a direct care or support worker capacity, providing person-centred support to older people and individuals living with disability.
• Strong interpersonal skills and communication skills to build trust, listen actively, follow instructions, and engage respectfully with clients, families, and colleagues.
• Understanding of safeguarding principles, duty of care, privacy, and skilled boundaries, with a commitment to maintaining client safety and wellbeing.
• Basic technical support and digital literacy skills to use mobile devices, care management systems, and online communication tools as required.
• Relevant qualification such as Certificate III in Individual Support, Disability, or Aged Care (or equivalent experience) is highly regarded.
• Current First Aid and CPR certification, valid driver’s license, and access to reliable transport are desirable.
• Ability to perform manual handling tasks safely and follow workplace health and safety procedures.
• Experience in aged care or disability support, and knowledge of NDIS practices, is an advantage.

📌 Personal Support Worker (Sydney)
🏢 care portal australia
📍 Sydney