Key Responsibilities
• Administer and maintain Jira and Confluence Data Center and/or Cloud environments.
• Experience on Tempo timesheet plugin would be added advantage.
• Configure Jira projects, issue types, workflows, screens, fields, schemes, permissions, notifications, and project roles.
• Manage Confluence spaces, templates, permissions, user access, and content governance.
• Perform user, group, role, and access administration in accordance with organizational security requirements.
• Support Jira and Confluence configuration changes based on business and project requirements.
• Manage and troubleshoot integrations, marketplace apps/plugins, automation rules, and platform dependencies.
• Monitor application health, performance, storage, licensing, and system utilization.
• Perform routine administration activities including application upgrades, maintenance, housekeeping, and configuration reviews.
• Investigate and resolve platform incidents, service requests, access issues, and configuration-related problems.
• Support backup, restore, disaster recovery, and business continuity activities.
• Maintain platform documentation, configuration records, operational procedures, and administrative standards.
• Apply platform governance and configuration standards to minimize unnecessary customization and technical debt.
• Coordinate with Atlassian, marketplace vendors, infrastructure, security, IAM, and other technical teams for issue resolution.




• Support Jira and Confluence Data Center to Cloud migration activities including configuration assessment, cleanup, migration preparation, validation, and post-migration support.
• Assist with migration rehearsals, production cutover, hypercare, and reconciliation of migrated configurations and content.
• Identify obsolete projects, spaces, users, configurations, custom fields, workflows, and apps as part of platform cleanup activities.
• Support testing and validation of workflows, permissions, integrations, apps, and migrated data.
• Provide technical support and guidance to Jira/Confluence project administrators and business users.
• Experience on Tempo timesheet plugin would be added advantage . Minimum Years of

Experience:
8+ Preferred Qualifications
• Atlassian administration or related certifications are desirable.
• Experience working in large-scale enterprise environments.
• Experience supporting highly governed or regulated environments is advantageous.
• Strong analytical, troubleshooting, documentation, and stakeholder-management skills. Top 3 responsibilities you would expect the Subcon to shoulder and execute
• Proven self-starter: able to receive a problem statement and independently discover, scope, and deliver a solution
• Effective communicator at all levels, including direct engagement with C-suite and senior technology leaders
• Strong ability to manage ambiguity, define requirements where none exist, and communicate trade-offs clearly
• Team-oriented and responsive to onshore Australian stakeholders with minimal turnaround time required

📌 Jira and Confluence Admin (Melbourne)
🏢 BlueRose Technologies
📍 Melbourne