Moonee Valley Libraries Readers Services & Programs Support Technician Ascot Vale Library Permanent Part Time

Working hours
Tuesday 10am-5pm, Wednesday 1pm-8pm, Thurs 1pm-5pm, Friday 1pm-5pm Plus 1 in 3 Saturday mornings. Library Band 4 Salary commencing at $43.32 per hour, plus 12% superannuation, commensurate with skills and experience. Closing Date: 01/11/2026 11:00 pm

About The Role
The Chance Moonee Valley Libraries is seeking a motivated and customer-focused Reader Services and Program Support Technician to play a key role in delivering engaging programs and supporting collection management activities. Working within our Arts, Culture and Place group, this position is part of a professional and friendly team committed to providing excellent library experiences. You’ll support the delivery of adult programs and events, maintain and develop library collections, and help ensure our library spaces are welcoming, inclusive, and responsive to community needs.

Key Responsibilities
– Provide proactive, high-quality customer service across multiple library locations. – Assist library users with a range of technologies, including computers, eResources, mobile devices, and online platforms. – Supervise staff when rostered as the senior officer on duty, promoting teamwork and operational efficiency. – Experience in maintaining and improving a library collection to meet community needs. – Help plan, deliver, and evaluate adult programs and events. – Contribute to creating a safe, inclusive, and engaging environment for all community members.



Skills & Experience You will hold a Diploma of Library and Information Services eligible for Library Technician membership of the Australian Library and Information Association (ALIA) and bring proven experience in delivering exceptional customer service ideally within a public library setting. Your strong IT skills enable you to confidently troubleshoot computer and mobile technologies, support users in digital literacy, and work effectively in an online environment. You’ll be highly organised, capable of supervising staff and managing your workload in a busy service environment. Excellent communication skills, collaboration skills and an enthusiasm for community connection are essential. Next Steps Applications must include a resume and a cover letter (no more than two pages) that respond to the Key Selection Criteria in the Position Description available below. Applications must be submitted through our online system, should address the key selection criteria and should be in line with the Moonee Valley City Council Application Guide. Applications that do not meet these requirements may not be considered. For further information, please view the Position Description and or contact Chris Bolland, Team Leader Ascot Vale Library & Technology (03) 9243 1938 to seek further insights to the role. Please note: Applications may be reviewed as they are received, and Council reserves the right to close this advertisement prior to the current closing date.

How to Apply
Via council website and the link provided. https://fa-euyo-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4/job/11338 For further information contact: Chris Bolland [email protected] (03) 9243 1938 Employment Documents https://www.plv.org.au/wp-content/uploads/2026/10/Reader-Services-and-Program-Support-Technician-Oct-2026.pdf For all positions see PLV Careers

📌 New Position at Moonee Valley Libraries – closing 01/11/2026 (Melbourne)
🏢 Public Libraries Victoria
📍 Melbourne