Job Function: Customer Service, Maintenance & Operations Job Posting Date: 20 Mar 2026 Job Summary The Operations Manager is responsible for overseeing day‑to‑day operations to ensure efficiency, quality, safety, and cost‑effectiveness. This role manages processes, people, and resources to support business objectives, improve operational performance, and deliver consistent service or product outcomes.

Job Description
- Plan, coordinate, and oversee daily operations to ensure smooth and productive workflows.
- Ensure operational processes comply with company policies, standards, and regulatory requirements.
- Monitor service delivery, productivity, and quality across operations. Key Qualification
- Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
- 5–8+ years of experience in operations, facilities, or service management.
- Proven experience managing teams, budgets, and operational processes.
- Industry experience (e.g., manufacturing, real estate, retail, logistics, hospitality) is an advantage.

📌 _FHAU-Operations Manager (Newcastle)
🏢 Frasers Property
📍 Newcastle