Unisys in Canberra seeks a Service Delivery Support (SDS) Manager to lead a team of 8 specialists across service reporting, SLA management, quality assurance, knowledge management, and asset logistics. You will own SLA/KPI performance and drive CSI across the contract. NV1 clearance is mandatory; 7+ years in IT service management; you will engage with governance forums and deliver data-driven improvements using Power BI.
📌 Senior Service Delivery (Canberra)
🏢 Unisys
📍 Canberra
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