ARA Group in Melbourne VIC is seeking an experienced Level 2 IT Service Desk Analyst to join our dynamic team. This full time role focuses on resolving level 2 incidents, documenting troubleshooting steps, and supporting the level 1 desk during busy periods.
You will troubleshoot within SLAs, manage ITSM updates, maintain IT security policies, and assist with migrations, upgrades and rollouts. Occasional interstate travel and after-hours work may be required.
📌 Level 2 IT Service Desk Analyst: Drive IT Support Excellence (Melbourne)
🏢 ARA Group
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.