Accor Hospitality Services is seeking a Customer Experience Manager to oversee CX across a designated portfolio. You will lead a small team, coordinate engagement plans, ensure budget adherence, and drive excellence in line with Accor's client promise.
You will craft engaging content, manage CX KPIs, recruit and roster staff, and apply best practice tools while embodying Accor values. A National Police Check is required, with global All Heartist advantages available.
📌 Customer Experience Leader — Hospitality (Sydney)
🏢 Accor
📍 Sydney