About The Role
You’ll be the heart of the support we provide — working directly with NDIS participants in their homes, in our day programs, and out in the community. It’s hands-on work that genuinely changes lives. Some shifts you’ll be helping someone prepare a meal in their SIL home. Other shifts you’ll be running an art session, going on a community outing, or supporting a school holiday day trip. No two days are the same. You’ll work alongside a friendly, supportive team in homes and programs that are warm, welcoming, and built around what each participant wants to achieve. We care deeply about getting this right — both for the participants we support and the people we hire. This role combines SIL home support and day program delivery into one position. Casual and part-time options available. Hours include weekdays, weekends, evenings, public holidays, and sleepover shifts depending on the roster. What You’ll Be Doing
• Providing personal care, domestic assistance, and community access support
• Supporting participants with daily living tasks and routines
• Helping participants pursue goals and build their independence
• Following individual support plans, behaviour support plans, and risk management strategies
• Recording shift notes, incidents, and relevant observations accurately
• Supporting cooking, meal prep, and household tasks
• Prompting medication when needed and recording it
• Running and supporting day program activities (arts, cooking, fitness, music, outings)
• Working sleepover shifts in SIL homes as part of the roster
• Building professional, respectful relationships with participants and families
• Following all NDIS, health, and safety compliance requirements Roster, Supervision & Reporting
• Roster pattern: fortnightly cycle,



adjusted each fortnight based on availability and rostering needs
• Hours include evenings, weekends, public holidays and sleepovers as standard parts of the role
• Reports to: Senior Support Worker
• Supervision check-ins: every 2–3 months, or more frequently as needed Training Provided After Hire Induction Is Paid. We Provide Ongoing Training In
• Medication competency
• Manual handling
• Behaviour Support Plan (BSP) training
• NGO Training Platform Modules — 2 courses per month What You’ll Need (Mandatory at Hire)
• NDIS Worker Screening Check
• First Aid certification
• CPR certification
• NDIS Worker Induction Modules (completed)
• Working With Children Check (WWCC)
• Driver’s licence (current)
• Personal vehicle
• Full comprehensive car insurance
• Right to work in Australia
• Genuine respect for people living with disability
• Clear communication and active listening
• Reliability and a professional, dependable attitude Nice to Have
• Certificate III or IV in Individual Support, Disability Support, or Community Services
• Previous experience in disability support, aged care, or community services
• Understanding of person-centred support, dignity of risk, and choice & control
• Experience adapting activities for people with different abilities

What We Offer
• Pay in accordance with the SCHADS Award
• Comprehensive paid induction and training
• Ongoing professional development budget
• Supportive team culture where your work is valued
• Flexible scheduling options across casual and part time roles
• Team events and social connection
• Clear progression pathways into Senior Support Worker and other roles
• 6-month probation period; 2 weeks’ notice once confirmed

📌 Support Worker (Wollongong)
🏢 Superior Care Solutions
📍 Wollongong