Job Description
/n /n Company Description/n /n /n We're different. Always Tasty. And Fast /n We are Anne’s Pantry, a bakery and café brand in Melbourne’s south-east area since it was founded by a local pastry chef in 1929. As you can tell from our brand name, our main product is the fresh and tasty baguette with a massive range of “homemade flavour” items. Anne's Pantry currently has some stores around the Surrey Hills, Box Hill, Balwyn and Ashburton. /n /n /n

Job Description
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Key responsibilities
include: /n /n
- Managing and controlling the daily retail operations of the store to ensure efficient service and achievement of operational objectives. /n
- Determining product ranges, stock levels and customer service standards based on sales performance, seasonal demand and customer preferences. /n
- Selecting, training, rostering, supervising and evaluating the performance of retail staff. /n
- Monitoring food products, beverages, packaging and other inventory levels and coordinating purchasing, supplier orders and inventory control. /n
- Monitoring sales, labour expenses, stock costs, wastage and other operating expenses against established budgets and financial targets. /n
- Overseeing point-of-sale operations, cash handling, banking, daily reconciliations and the maintenance of stock and financial transaction records. /n
- Implementing pricing strategies, product displays, promotional activities and local marketing initiatives in accordance with business requirements. /n
- Ensuring attractive product presentation,



accurate product information and consistent customer service standards. /n
- Responding to customer enquiries, feedback and complaints and implementing measures to improve customer satisfaction. /n
- Planning staffing and stock requirements for weekends, public holidays, seasonal periods and periods of high customer traffic. /n
- Establishing and implementing operational procedures to improve sales, productivity, stock control and service efficiency. /n
- Ensuring compliance with workplace health and safety, food safety, hygiene and other applicable regulatory requirements. /n
- Safeguarding cash, stock, equipment and other business assets through appropriate security and loss-prevention procedures. /n /n /n /n Qualifications/n /n /n

Qualifications:
/n /n
- At least 2 years of relevant full-time work experience in a similar retail management role /n
- At least a Diploma in Hospitality Management or a related field. /n /n /n /n Additional Information/n /n /n To be considered for this role, applicants should have: /n /n
- Applicants must have full working rights in Australia. Australian citizens and permanent residents are highly regarded. /n
- Solid leadership and staff supervision skills. /n
- Well-developed communication and customer service abilities. /n
- Good organisational and problem-solving skills. /n
- Ability to work effectively in a fast-paced retail and hospitality environment. /n
- Sound understanding of stock control, sales performance and daily operational management. /n /n /n /n

📌 Retail Manager (Melbourne)
🏢 Anne's Pantry
📍 Melbourne