Join our Credit Operations team as a Cash Management Officer We're looking for a proactive and customer-focused Cash Management Officer to join our Accounts Receivable Hub. We move fast, think big, and keep it simple - and now we're looking for someone who's ready to do the same In this role, you'll ensure accurate, timely, and controlled processing of all incoming payments and customer refunds to maintain integrity of the debtor ledger and support. This role is full time based in Arndell Park, NSW with flexible working arrangements.

Responsibilities

Manage end-to-end processing of customer payments, ensuring accurate and timely allocation of cash across all customer accounts

Perform daily banking and reconciliation activities across all payment channels

Investigate and resolve unallocated or misallocated payments to ensure ledger accuracy

Process customer refunds in accordance with approved workflows and delegated authorities

Ensure all transactions are accurately recorded within the ERP system in a timely manner

Maintain high levels of accuracy and control across all allocation activities

Support the integrity of debtor ledgers by ensuring payments are correctly applied to open invoices

Liaise with internal teams to resolve payment discrepancies and support query resolution

Identify and elevate systemic allocation or banking issues where required

Contribute to continuous improvement of cash application and refund processes to increase efficiency and automation

Manage and maintain group credit inboxes, ensuring all queries are reviewed, actioned, or appropriately allocated within required timeframes (shared task)

Ensure inbox governance through structured filing, tracking, and escalation of outstanding items (shared task)

Requirements

1 year + experience in Accounts Receivable, Credit, Finance Administration or a similar role.





An understanding of customer accounts and the ability to interpret account information.

Experience using multiple ERP systems such as SAP, Pronto or EXO (or similar) will be highly regarded.

Familiar with Microsoft Suite

Strong communication skills with the ability to build positive relationships across the business.

Excellent organisational skills and the ability to manage competing priorities.

A proactive approach with the initiative to solve problems and follow tasks through to completion.

The ability to remain calm and productive in a rapid-paced environment.

A positive attitude and willingness to contribute to a supportive, team-first culture.

Exceptional attention to detail

As part of Jaybro Group's recruitment process you may be required to complete an online assessment, pre-employment medical & a national criminal history check.

Benefits

Competitive salary + Profit Share Scheme

Certified as a Great Place to Work

Great company culture & high employee engagement

Feel like a Business Owner - Make Your Mark

Dynamic & Supportive Management & Team.

Employee Recognition Platform - ELEVATE

WHEREFIT discounts.

Employee Assistance Program - UPRISE

Career advancement, training & development programs.

Jaybro is an equal prospect employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We don't just talk, we listen. At Jaybro Group, you don't just find supplies, you find people. Real people. We go beyond simply supplying essential products and services. We foster a culture of care and responsibility that impacts everyone we touch. We're more than just a service provider. We're here for you every step of the way.

Our team is committed to the transformative potential of infrastructure globally. Beyond merely connecting people, we understand its profound capacity to improve, enrich and empower communities.

We constantly strive to innovate, developing new solutions and adapting to the evolving needs of the industry.

📌 Cash Management Officer (Sydney)
🏢 The Jaybro Group
📍 Sydney