Join Australia’s number one online furniture and homewares retailer and play a pivotal role in strengthening and growing our B2B partnerships. As a Key Account Manager, you will focus on developing strategic accounts, ensuring clients receive exceptional service while driving long-term revenue growth through deeper collaboration. What You’ll Do
• Manage and grow a portfolio of key business accounts, driving retention and expansion
• Partner with clients to understand their goals and deliver tailored solutions
• Demonstrate strong negotiation skills and business acumen in pursuing upsell and cross-sell opportunities for strategic sales
• Collaborate with internal and offshore teams to deliver seamless service, accurate quotes, invoices, and account support
• Proactively gather client feedback, resolve issues, and enhance the customer experience
• Leverage sales data and account insights to uncover new business opportunities What You’ll Bring
• Proven sales experience within the building, interior design, or furniture industries (e.g., showroom sales, bathroom/flooring/tapware specialists, commercial furniture, or interior designers with sales backgrounds)
• Demonstrated ability to read and interpret floor plans and technical layouts.
• Experience in the Commercial Furniture industry highly regarded
• Excellent ability to influence and partner with stakeholders at all levels, including C-suite
• Strong business acumen, negotiation skills, and a client-first approach
• Confidence in using CRM systems (e.g Salesforce) and reporting on client metrics
• Outstanding communication and presentation skills Why Join Us
• Work with Australia’s leading online furniture and homewares retailer
• Focus on strengthening trusted client partnerships
- not cold calling
• Be part of an creative and fast-growing B2B division
• Hybrid working arrangements
- WFH Monday’s & Friday’s
• Supportive culture that values adaptability, teamwork, and customer success
• Thursday happy hour in our games room (yes, pool table and old-school arcade games)
• Catered lunches three days a week + subsidised barista coffee
• Paid birthday leave + parental leave
• Daily mindfulness practice
• Staff discounts across our entire range
• A culture that’s ambitious, grounded, and always evolving
📌 Key Account Manager (Sydney)
🏢 Temple and Webster
📍 Sydney
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