LJ Hooker Property Collective – Beenleigh QLD

LJ Hooker Property Collective | Beenleigh

LJ Hooker Property Collective is looking for a highly organised and proactive Sales Team Executive / Personal Assistant to join the Ben & Eileen Team.

This is more than a traditional administration role. We're looking for someone who can take ownership of the administrative and operational side of a busy sales team, anticipate what needs to happen next and make sure listings, clients and opportunities continue moving.

The role creates capacity for Ben and Eileen to focus on meeting clients, appraising, negotiating, listing and building relationships, while you keep the team organised, responsive and on track.

Sales Team Executive / Personal Assistant

LJ Hooker Property Collective | Beenleigh

LJ Hooker Property Collective is looking for a highly organised and proactive Sales Team Executive / Personal Assistant to join the Ben & Eileen Team.

This is more than a traditional administration role. We're looking for someone who can take ownership of the administrative and operational side of a busy sales team, anticipate what needs to happen next and make sure listings, clients and opportunities continue moving.

The role creates capacity for Ben and Eileen to focus on meeting clients, appraising, negotiating, listing and building relationships, while you keep the team organised, responsive and on track.

What You'll Be Doing

Listing Administration

- Prepare and coordinate Form 6 documentation
- Coordinate photography, floorplans, marketing and property preparation
- Liaise with vendors and trades




- Coordinate advertising and property launches
- Maintain accurate property information across Vault, Trello and relevant systems
- Track outstanding requirements and ensure deadlines are met

Offers & Contracts

- Capture offer and buyer information accurately
- Coordinate accepted-offer handover to the Contracts Team
- Ensure all required information is provided for contract preparation
- Update CRM and internal systems
- Follow up missing information and elevate matters requiring agent input

Client Communication

- Assist with regular vendor and buyer communication
- Monitor team communication channels and outstanding actions
- Ensure client requests are acknowledged and followed up
- Assist with pre- and post-appointment communication
- Coordinate settlement and post-settlement follow-up
- Help ensure clients receive proactive communication rather than needing to chase the team

CRM, Appraisals & Pipeline

- Prepare appraisal requests received by the team
- Maintain accurate and complete CRM records
- Keep chance stages, notes, sources and next actions up to date
- Identify overdue follow-ups, upcoming settlements and opportunities requiring attention
- Help maintain the CRM as a reliable source of information for the team





Prospecting & Database Engagement

- Follow up past clients, buyers and appraisal opportunities
- Assist with buyer-to-seller and database engagement
- Reconnect with dormant opportunities
- Support campaign-specific prospecting
- Identify genuine property opportunities for the team

Agent Marketing

- Assist with agent marketing and brand-awareness plans
- Coordinate campaigns with our internal marketing team and external suppliers
- Maintain marketing calendars and campaign timelines
- Monitor campaign activity and approved expenditure

Client Reviews

- Coordinate buyer and seller review requests
- Follow up outstanding reviews
- Maintain accurate records of review activity
- Identify positive client stories suitable for testimonials and marketing

Diary & Team Coordination

- Coordinate appointments, meetings and appraisal and listing preparation
- Keep track of actions and follow-upsHelp prioritise team commitments
- Anticipate upcoming requirements and keep the team organised

Systems & Continuous Improvement

- Help document and improve team processes, checklists and workflows
- Identify opportunities to simplify and automate administration
- Build processes that are easy for others to follow and less reliant on individual memory

What We're Looking For

You'll be someone who is organised, accountable and comfortable taking ownership rather than waiting to be told what to do next.

You’ll also bring:

- Strong attention to detail and time-management skills
- Excellent written and verbal communication
-

📌 Sales Team Executive (Logan City)
🏢 LJ Hooker Property Collective
📍 Logan City