21 Oct
|
PPG Industries
|
Sydney
21 Oct
PPG Industries
Sydney
We are seeking a commercially focused Technical Sales & Services Manager to lead and grow our Packaging Coatings business across Current South Wales, Queensland, and Western Australia.
This is a customer-facing role accountable for driving profitable sales growth, developing strategic customer partnerships, and providing technical expertise to support market-leading packaging solutions. Working closely with customers, technical teams, supply chain, and operations, you will identify new business opportunities, deliver outstanding service, and ensure long-term customer success.
Key Responsibilities:
Drive Business Growth
- Achieve sales, revenue, and profitability targets across the assigned territory.
- Identify, develop, and convert new business opportunities within existing and prospective accounts.
- Develop strategic account plans to drive sustainable growth.
- Monitor market trends, competitor activity, and customer developments to identify opportunities and mitigate risks.
Strategic Account Management
- Build and maintain strong relationships with key stakeholders at all levels of customer organisations.
- Serve as the primary commercial and technical contact for major Packaging Coatings customers.
- Lead account reviews, growth initiatives, and customer engagement activities.
- Ensure high levels of customer satisfaction and retention.
Technical & Operational Excellence
- Coordinate product trials, launches, and technical service activities.
- Support customers with product performance, application, and process improvements.
- Partner with supply chain teams to manage forecasting, inventory, and service delivery.
- Investigate and resolve customer issues while driving continuous improvement.
Safety & Compliance
- Promote a strong EH&S; culture within both PPG and customer operations.
- Ensure customers have access to appropriate product stewardship and safety information.
- Support EH&S; audits, training, and compliance initiatives.
About You
You are a commercially driven sales professional who combines strong account management capabilities with technical credibility and a passion for building customer relationships.
Qualifications & Experience
- Degree qualification in Business, Marketing, Science, Engineering, or a related discipline.
- Experience in technical sales, business development, or key account management within a manufacturing, coatings, packaging, chemicals, or industrial environment.
- Demonstrated success in delivering revenue growth and developing strategic customer partnerships.
- Experience managing complex customer relationships and influencing multiple stakeholders.
- Knowledge of demand forecasting, inventory management, and supply chain processes.
- SAP experience is advantageous.
- Business Development
- Strategic Account Management
- Commercial Acumen
- Customer Focus
- Technical Problem Solving
- Planning & Forecasting
- Communication & Presentation Skills
- Stakeholder Management
Success in This Role
Success will be measured by your ability to:
- Expand market share and win new business.
- Build trusted, long-term customer partnerships.
- Improve customer satisfaction and retention.
- Drive operational and service excellence.
- Champion a strong safety culture.
About us:
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit www.ppg.com and follow @PPG onX.
The PPG Way 2030
We are customer champions
Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, movefastanddon’tstop until we solve their biggest challenges. When our customers win, we all grow.
We act with purpose and speed
Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.
We are excellentoperators
Productive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers.
We compete to win
Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths.
We are PPG proud
Strong. United. Passionate. We work safely,
📌 Technical Sales (Sydney)
🏢 PPG Industries
📍 Sydney