Job Description

provides expert guidance and input to applied health, public health and social care researchers on the design and delivery of research and the development of research funding applications. The RSS operates as a national service allowing researchers to access the most appropriate support, irrespective of location and is delivered through RSS Hubs and Specialist Centres (in Public Health and Social Care), each a partnership of research organisations and groups.

The Senior Administrator is a key operational post within the NIHR RSS team, hosted within the Population Health Sciences Institute, at Newcastle University. You will work with the Operations Manager, Senior Administrators, Methodologists and Strategic Leads to support the strategic aims and activities of the NIHR RSS and will provide comprehensive, high level administrative support to its colleagues.

You will be responsible for a diverse range of administrative tasks including being a first point of contact for stakeholders, methodologists and researchers, responding to queries, arranging meetings, taking minutes, drafting reports and other materials, and maintaining the RSS database and reporting metrics. A high level of confidentiality will be required, and attention to detail is critical.

You will work within the RSS Operations team to support the coordination and delivery of capacity‑building initiatives, including the organisation, promotion and delivery of events, workshops and training courses, and creation of relevant documents and training resources.

You will need a proactive approach to your work, independently prioritising workload and reporting on milestones as appropriate.



Some tasks will need to be completed to tight deadlines and will require self‑motivation and the ability to take responsibility for getting the job done.

This is a part‑time (0.6FTE), fixed‑term position until 30 September 2028.

The successful candidate is expected to work in the office approximately 50% of their working week. To meet RSS service needs, the successful candidate will be expected to work Monday and Wednesday each week, plus either Thursday or Friday. Please contact Niesha Doyle ( ) for informal enquiries.

- To support the RSS Hub Chief Operating Officer, Operations Manager, Methodologists and Strategic Leads to coordinate and deliver administrative tasks within the RSS
- To represent the RSS and support the organisation and delivery of events, training sessions and engagement activities both regionally and nationally, engaging with stakeholders at the most senior levels in partner organisations, as well as members of the public
- To contribute to the development of online learning and development resources including the creation and maintenance of digital training packages
- To coordinate high level meetings and events, including production of draft agendas and minutes, making room bookings and catering arrangements, issuing paperwork, setting up meeting rooms, promoting events and facilitating arrangements to allow hybrid attendance
- To assist with the management of the web‑based database which hosts researcher and other information,



including maintaining accurate and up to date records and liaising with web‑developers to improve and enhance the database and reporting mechanisms
- To respond to queries from a broad range of stakeholders and teams (both regional and national) in a proactive, timely manner
- To maintain oversight of invoices, expense claims and other financial tasks on behalf of the RSS Hub, ensuring all expenditure is identified against correct budget sub‑headings and ensuring early escalation of all financial queries to the Operations Manager where necessary
- To be a first point of contact for the team, dealing directly with enquiries from academic and clinical staff, and members of the public, including dealing with routine email queries and redirecting enquiries to appropriate experts, ensuring queries are handled efficiently, confidentially and in a timely manner
- To provide organisational support to the team including diary management, arranging travel/appointments to ensure that the service runs smoothly and assisting colleagues with any other general office duties
- To support the Service by developing, reviewing and maintaining systems to manage and store confidential information (e.g. researchers' details) in accordance with the University requirements and data protection legislation and ensuring compliance with Information Governance and Freedom of Information legislation
- To assist with the recruitment of RSS Hub staff and liaise with the Chief Operating Officer and Operations Manager on appointments, resignations and contract renewals for RSS Hub staff
- To provide communications support to the team including liaising with internal and external contacts e.g. coll

📌 Senior Administrator (Newcastle City Council)
🏢 Everi Pty
📍 Newcastle City Council