Job Description
/n /n Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com /n We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. /n /n IT Skills and Experience /n /n
- Desired

Experience:
/n
- Computer OS/Peripherals troubleshooting /n
- Handling Different PC Operating Systems ( Windows 7/8 and 10) /n
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM) /n
- Basic knowledge of SOE and group policies /n
- Printer support /n
- Good knowledge of MS Office tools installation & troubleshooting /n
- Excellent customer service and people skills /n
- Field experience supporting a variety of technologies and services /n
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems /n
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure /n /n /n
- /n Who You Are /n /n
- Reliable transportation /n
- Flexible schedule and commitment to work on demand when required /n
- Resilient and able to face and resolve conflicts. /n




- The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. /n
- Customer-oriented and cool-tempered. /n
- Works well under pressure.
Pro-active/Self-starter.
Team player. /n /n /n
- /n Personal Attributes: /n /n
- Excellent End-user computing skills. /n
- Good knowledge of Infrastructure support. /n
- Strong analytical and problem-solving capabilities /n
- Well-organized and extremely detail-oriented /n
- Strong customer service ethic and great communication skills, both oral and written /n
- Passionate about delivering quality no matter what you are doing /n
- Can work both independently and in a collaborative team-oriented setting /n
- A self-starter, motivated to push the limits and think outside of the box /n
- Fondness for solutions that are straightforward, elegant, and effective /n
- Ability to work with and maintain confidential information /n /n In-depth knowledge of: /n /n
- Windows OS (e.g. XP, Vista, Windows 7, 10) /n
- Microsoft Office applications /n
- PC/Laptop hardware /n
- PC/Laptop peripherals, including printers /n
- Mobile devices /n /n Basic knowledge of: /n /n
- Active Directory /n
- Exchange /n
- Apple OS /n
- SCCM /n /n /n
- /n IT Qualifications /n At least one of the following: /n /n
- PC/Laptop OEM Maintenance Certification /n
- CompTIA A+ Certification /n
- Microsoft Certified IT Qualified (MCITP) certification in the desktop area /n
- Microsoft Office Specialist (MOS) Certification /n /n Experience in a similar role /n /n
- 1+ years of relevant experience. /n /n /n /n

📌 Desktop Support Officer_Brisbane (Brisbane)
🏢 Axiom Technologies Group
📍 Brisbane