Job Description
/n We have two founding Forward Deployed Engineer roles open in Kinetic IT’s newly formed AI Engineering & Platforms division. These are the first AI Product Engineering roles in the team — you'd be building it from scratch, with frontier AI at your fingertips and 26 years of Kinetic IT customer trust behind you from day one. /n Embedded inside a client's operation, you'll sit next to the people who do the work and find the friction that stands between skilled people and their best work: the manual reconciliations, the status chased across half a dozen systems. Then you'll make the frictions disappear
- working software shipped into the customer's environment in days, not quarters
- and you'll sit next to the people using it and watch the three-hour task become three minutes. The brief, in four words: find friction, drive value. /n Nobody hands you a spec; finding what's worth building is the job. You'll surface the use cases that are both valuable and critical, stand-up proofs of concept fast, and let impact decide — the winners move into production, with the rest of Kinetic IT behind you. /n These are senior, high-ownership roles: autonomy, ownership, and exposure. The work covers: /n /n
- Discovering and framing high-value AI use cases from inside the operation — living the customer's day, working with their stakeholders from frontline operators to executives, and choosing what's worth building. /n
- Building AI-enabled systems end-to-end — agentic systems, RAG, automation workflows, APIs and integrations — using frontier models across Azure, AWS and Google Cloud, deployed into whatever stack the customer already runs. No tech religion: The tech serves the outcome — never the other way around. /n
- Prototyping, testing and iterating quickly, then hardening what proves value — balancing security,



reliability, usability, cost and speed to value throughout. /n
- Productising what you learn — driving adoption (training teams, reshaping workflows around the new capability), then generalising what worked into reusable patterns, accelerators and platform capability — so value delivered at one customer becomes value delivered at scale. /n /n You can read more and interact with our website dedicated to this work at https://forward-deployed-engineer.ai /n WEIGH THIS HONESTLY BEFORE APPLYING The right person reads this list and leans in. If it reads as a burden, that's genuinely practical information for both of us — and finding out now is the best possible outcome. /n /n
- Travel is real and national. Roughly a week at a time on site with your account, multiple times a quarter, more around go-lives — wherever the customer's operation runs. When you're not with your customer, there's real flexibility — we care about the value you drive, not where you sit. /n
- Zero to one in days. Discovery to first working demo in days, not quarters. Production software in the customer's environment — their data, their security review, their constraints. Everyone can see whether it's moving. /n
- The outcome is yours. You own the outcome at the account end-to-end — from discovery through build, production, and adoption. You’ll be backed by platform, security, account and leadership support,



but you’ll own the outcome from discovery through build, production and adoption. /n
- Trust is the asset. Kinetic IT has spent twenty-six years earning trust inside its customers' operations. Everything we ship must enhance that trust — never compromise it. You'll earn your own the same way it was built: by delivering, reliably, inside someone else's critical environment. /n /n KEEN TO BE CONSIDERED? Experience we're looking for includes: /n /n
- Strong software engineering fundamentals: you can architect, build and ship production systems alone, across the stack, in unfamiliar environments. We default to TypeScript, React, and Node to move fast — and we meet customers wherever they already run: Python, C#, Java, .
NET. Comfort in enterprise stacks like Microsoft and ServiceNow is a big plus. /n
- Hands-on depth with modern AI — LLMs, agents, retrieval, evals — and the judgement to tell the thing that demos well from the thing that actually works in production. /n
- Value-first judgement — no tech religion. You're genuinely excited by the frontier and fluent in the latest tooling — and just as happy solving the problem with something vanilla, or in a stack that wasn't your first choice, when that's what delivers the customer's outcome fastest. /n
- Evidence of shipped outcomes under ambiguity. Not projects — outcomes: something that worked, that mattered to someone, that you drove against resistance. /n
- An instinct for productisation. You spot the reusable capability behind the specific fix, and you build so the next deployment is faster than the last. /n
- Confidence in customer-facing communication: you can support discovery, run workshops, explain technical options, hold a room of senior executives and earn

📌 Forward Deployed Engineer (Sydney)
🏢 Kinetic IT
📍 Sydney