Job Description
/n /n Company Description/n /n /n /n Ajith /n KRG Technologies, Inc., /n ajith(at)krgtech.com /n 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 /n Direct : (phone hidden) Ext : 310 /n /n /n /n /n

Job Description
/n /n /n Job Title: Network Support /n

Location:
Redmond WA /n Duration: Full Time /n /n /n

Job Description
/n /n
· 3 + years’ Network Engineer experience in supporting production environment including customer facing or customer support roles. /n
· Having Azure domain experiences is a big asset. /n /n
· Soft Skills /n /n
- Leadership
- handle technically challenging and politically sensitive customer situations /n /n /n
- Solid communications skills – Excellent spoken and written English communication skills /n /n /n
- Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence /n /n /n




- The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable /n /n /n
- Demonstrable troubleshooting skills /n /n /n
- Cross-team collaboration /n /n
· Networking Skills /n /n
- Experience with networking concepts including Load balancer, Routing, Switching, Security /n /n /n
- Experience and familiarity with networking tools (ping, tracert, wire shark, etc.) /n /n /n
- Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line) /n /n /n
- Experience and understanding of the OSI model and related concepts /n /n /n /n Additional Information/n /n /n All your information will be kept confidential according to EEO guidelines. /n /n

📌 Network Support (Bunbury)
🏢 krg technology
📍 Bunbury