Job Description
/n /n Great role for a media-savvy and solutions-oriented qualified to gain valuable client relationship management & sales
experience:
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- /n Solve complex problems for varied clients /n
- /n Competitive base salary + attractive commission scheme on offer /n
- /n Defined career path in market-leading media intelligence organisation /n /n /n Isentia is the Asia-Pacific region's leading media intelligence company, empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to government bodies and not-for-profit organisations. /n /n We are looking to hire an Account Executive to join our team in Canberra, where you will play a crucial part in retaining and developing a large portfolio of government, automotive and higher education clients. You will deliver insights, advice, and industry intelligence to help clients achieve their communications objectives. /n Shift pattern is 9 am to 5 pm Canberra time Eligibility Requirement: This role is open to Australian Citizens, Permanent Residents, and candidates holding a valid work visa that does not require sponsorship (with a minimum of 1.5 to 2 years validity remaining).
Key Responsibilities
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- /n You will be the key point of contact for clients within your portfolio /n
- /n You will be responsible for the end-to-end servicing of clients’ media requirements across all formats, including alerting clients to media items as they happen. /n
- /n Collaborate with the account management team and sales team to understand the needs of your clients. /n
- /n Regularly contact and provide solutions to assist clients with their communications requirements. /n
- /n Monitor breaking news and alert your clients to relevant media issues /n
- /n Enjoy the variety of the media landscape and working within a high-performing team /n
- /n Capture Parliamentary doorstops on sitting weeks from 7 am /n Key
requirements:
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- /n You are media savvy and have a genuine interest in news and current affairs, with the ability to identify issues that are important to our clients. /n
- /n You thrive on building and developing meaningful client relationships /n
- /n You think on your feet, prioritise, and can multitask in high-pressure situations /n
- /n You are an excellent team player who enjoys a fast-paced environment /n
- /n You are a problem solver who will be able to identify potential issues for clients /n
- /n Previous experience working in a client success or customer service environment is desirable. /n
- /n Excellent command of English /n /n /n We have an open and inclusive culture where we embrace opportunities to do better and celebrate our achievements. We are an equal opportunity employer that is dedicated to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of your application. /n /n /n /n
📌 Account Executive (Sydney)
🏢 Isentia
📍 Sydney
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