Job Description
/n 28th September, 2026/n

About the role
/n Be a proud member of our team, support our customers by building value and getting it done. /n What you would do in this role /n /n
- Serve customers on the counter, answer phones and email enquiries /n
- Prepare timely quotes for customers /n
- Develop relationships with customers & suppliers /n
- Be a product knowledge expert to help customers find products they need – we’ll train you on products /n
- Collaboratively work as a member of the team to ensure our branch is presented in the best way /n /n How can I tell if this is for me?/n /n /n
- Customer and sales focused with experience in a customer facing role
- including wholesale, retail, hospitality, trade based sales /n
- Excellent problem-solving skills




- support our customers to find what they need /n
- Proficient with computer technology and systems including the Microsoft Suite /n
- A positive and optimistic attitude /n
- A high level of initiative to support your team members and customers – no job is too big or too small /n
- A strong sense of urgency
- the ability to multi-task in a fast-paced workplace /n /n

How to apply
? /n /n Please ensure you have spoken to your manager prior to applying for this role. We know it might seem daunting, but give the video cover letter a go (on the next page) and tell us why you're interested in this Customer Service & Sales role./n /n /n

📌 Customer Service (Melbourne)
🏢 Lawrence & Hanson
📍 Melbourne