Job Description
About Buildsafe /n Buildsafe is a market leader in height safety solutions, providing innovative products and services to the residential construction industry. We’re a fast-paced, growing business that values our people and takes pride in delivering a great experience for our customers. Our success is built on strong relationships, a high-performing team and a culture where people are encouraged to take ownership, grow and make an impact. /n /n
About the role
/n We’re looking for an Invoicing & Customer Service Administrator to join our Finance team at our Head Office in Arundel. This is a hands-on administration and customer service role where you’ll play an important part in supporting our invoicing process, investigating and resolving invoice queries, and working closely with teams across the business. /n /n You’ll liaise with our Operations, Sales, Estimating, Customer Service and Finance teams to work through invoice and purchase order queries, ensuring issues are followed up, accurately resolved and processed in a timely manner. If you’re highly organised, confident communicating with different stakeholders and enjoy getting into the detail to solve problems, this could be a excellent fit. /n /n What you’ll be doing /n In this role, you will: /n /n
- Investigate and resolve internal and customer invoice queries /n
- Follow up outstanding purchase orders with Supervisors and Estimators /n
- Manage scheduling and purchase order exceptions /n
- Resolve system-generated validations and invoicing exceptions /n
- Liaise with internal departments to resolve invoicing and monetary queries /n
- Communicate with customers regarding outstanding invoice information and queries /n
- Support Accounts Receivable activities, including following up outstanding debtor invoices /n
- Assist with credit applications and associated administration /n
- Maintain accurate records and ensure actions are completed within required timeframes /n
- Provide general administrative support to the Finance team as required /n /n /n About you /n We’re looking for someone who is proactive, organised and comfortable working in a busy environment with a high volume of queries and competing priorities. /n /n You’ll ideally bring: /n /n
- Permanent working rights in Australia /n
- Previous administration and/or customer service experience /n
- Strong attention to detail and a high level of accuracy /n
- Good analytical and problem-solving skills /n
- Confident written and verbal communication skills /n
- Strong time management and the ability to prioritise /n
- Confidence dealing with both internal and external stakeholders /n
- Good computer literacy, including Microsoft Excel /n
- The ability to work autonomously while also being a strong team player /n
- A willingness to learn and take ownership of your work /n /n /n What's in it for you: /n /n
- Permanent full-time role Monday to Friday, 7:30am to 4:00pm /n
- Training and support from a well-established and experienced team /n
- Hybrid work arrangement post training period /n
- Uniforms Provided /n
- Fortnightly professional car washes on site /n
- Monthly lunches and company events /n
- Discounted Gym memberships through fitness passport /n
- A outstanding Head Office environment in Arundel /n