21 Oct
|
KG Talent
|
Perth
Job Description
Description/n /n Internal Sales, Estimating & Scheduling Coordinator | Reomart Perth /n Reomart Perth is looking for an organised, customer focused and proactive person to join our team in a combined Internal Sales, Estimating and Scheduling Coordinator role. /n This is a varied and hands-on position where you’ll be involved across the customer and order journey, from the initial enquiry and quote through to order processing, scheduling and delivery. /n You’ll work closely with customers, suppliers, sales, warehouse and delivery teams to make sure information is accurate, orders are tracked and customers are kept informed. /n If you enjoy working with people, staying organised and managing multiple tasks, this is a great opportunity to join a growing business and develop your skills across sales and operations. /n
About the role
/n The role covers three key areas of the business: Internal Sales, Estimating and Scheduling. Internal Sales/n You’ll be one of the key points of contact for our customers and will support the sales process from enquiry through to order. /n
Key responsibilities
include: /n /n
- Welcome and assist customers at the front counter /n
- Answer customer enquiries and provide product and pricing information /n
- Respond to customer enquiries by phone and email /n
- Generate sales orders and complete accurate data entry /n
- Prepare and process customer quotes /n
- Follow up outstanding quotes and identify sales opportunities /n
- Process customer orders and coordinate with the warehouse and sales team /n
- Maintain accurate customer and order records /n
- Provide general administration and sales support as required /n /n Estimating Coordinator /n You’ll support the estimating and quoting process,
making sure documentation is accurate and quotes are prepared and followed up in a timely manner. /n
Key responsibilities
include: /n /n
- Track and manage estimating documents and requests /n
- Review documentation to ensure information is complete and accurate /n
- Prepare and coordinate customer quotes /n
- Enter and update information accurately in the database /n
- Maintain up-to-date records of quotes, customers and opportunities /n
- Follow up outstanding quotes with customers by phone and email /n
- Record customer feedback and update quote status /n
- Liaise with the sales and estimating team to ensure quotes are progressed efficiently /n /n Scheduling Coordinator /n You’ll also play an important role in keeping the order bank organised and ensuring deliveries stay on track. /n This is a fast-paced part of the role, involving funneling the order bank into a transparent tracking register and making regular follow up calls to ensure orders are delivered on time. /n
Key responsibilities
include: /n /n
- Manage the order bank and maintain an accurate tracking register /n
- Monitor orders from entry through to delivery /n
- Coordinate delivery schedules and confirm timeframes /n
- Make follow up calls to customers, suppliers and internal teams /n
- Identify and resolve potential delays or issues /n
- Keep customers updated on order and delivery status /n
- Update order and scheduling information in the database /n
- Liaise with sales,
warehouse and delivery teams to keep orders on track /n Maintain accurate records and documentation /n /n About you /n We’re looking for someone who is organised, reliable and confident dealing with customers. /n You’ll bring: /n /n
- Previous experience in customer service, internal sales, administration, estimating, scheduling or coordination /n
- Strong communication and interpersonal skills /n
- Confident and professional phone manner /n
- Good computer skills and accurate data entry /n
- Strong attention to detail /n
- Excellent organisation and time management /n
- The ability to manage multiple priorities and ongoing tasks /n
- Strong follow-up skills and the ability to see things through /n
- Practical problem-solving and critical-thinking skills /n
- A positive and reliable attitude /n
- The ability to work independently and as part of a team /n
- Experience in building customer service, counter sales, hospitality, retail sales or administration would be an advantage. /n /n Why join Reomart? /n /n
- Join an established and growing Perth business /n
- Work in a friendly and supportive team /n
- Varied role across sales, estimating and operations /n
- Build your product and industry knowledge /n
- Develop your sales, estimating and coordination skills /n
- Stable full-time position /n
- Prospect to grow your skills and career /n /n If you’re customer focused, organised and enjoy a role where there is always something to keep you busy, we’d love to hear from you. /n Apply now to join the Reomart Perth team. /n Reomart is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities. Prospective candidates will be required to provide
📌 Internal Sales, Estimating (Perth)
🏢 KG Talent
📍 Perth