Job Description
/n Summary: /n We are seeking enthusiastic individuals for entry-level Administration and Customer Service roles within the insurance industry in Milton, Queensland. This position offers both full-time and part-time opportunities, providing essential support to our clients and ensuring a high standard of service. As a key member of our team, you will contribute to the smooth operation of our office and call centre to help foster positive relationships with our customers. /n /n Along with full time, we have roles suitable for those studying and those requiring permanent part time hours. We will conduct a group information and interview session providing details on the multiple roles available. /n /n Hourly rate dependent upon experience. All other entitlements and leave as per Fair Work. /n /n
Responsibilities:
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- Assist customers with inquiries, via phone and email to provide information about insurance products and services. /n
- Manage administrative tasks such as data entry, filing, and maintaining customer records. /n
- Support the team in processing insurance claims and documentation. /n
- Handle customer complaints and resolve issues in a skilled manner. /n
- Collaborate with colleagues to ensure efficient office operations. /n
- Maintain a clean and organised workspace. /n /n
Qualifications:
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- High school diploma or equivalent. /n
- Previous experience in customer service or administration is an advantage but not essential. /n
- Strong communication skills, both verbal and written. /n
- Proficient in using computer systems and software applications. /n
- Ability to work effectively in a team and independently. /n
- Attention to detail and strong organisational skills. /n /n
📌 Administration and Customer Service roles (Brisbane)
🏢 Rizon Pty
📍 Brisbane
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