Job Description
/n /n Company Description/n /n /n Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training. /n In December 2024, we began providing health, mental health, and wellbeing services across the onshore Immigration Detention network. Our team of nurses, general practitioners, and allied health professionals offer a range of healthcare services, including health assessments, chronic disease management, health promotion, wound management, immunizations, and other primary health interventions. HCA also launched a 24/7 Virtual Care Centre (VCC), offering remote healthcare through telehealth and video consultations to enhance onsite care for detainees /n /n /n

Job Description
/n /n /n Reporting to the Health Services Manager, this role is the first point of contact for stakeholders and plays a key part in keeping our health service running smoothly. You will manage a variety of administrative tasks, including scheduling appointments, coordinating staff travel and accommodation, maintaining records, and liaising with internal and external health providers. /n This position requires high attention to detail, excellent organisational skills, and the ability to work both independently and collaboratively within a multidisciplinary team. /n This is a casual position requiring availability for a minimum of 1-2 shifts per fortnight. /n

Key Responsibilities
/n /n
- Provide administrative and business systems support for the day-to-day operations of the health service. /n
- Manage incoming enquiries (phone, email, face-to-face) professionally and confidentially. /n
- Coordinate appointments,



room bookings, and health-related scheduling (onsite, offsite, and telehealth). /n
- Maintain detainee records and ensure accurate data entry in electronic health systems. /n
- Arrange external health provider appointments, transport, and follow-up requirements. /n
- Support staff orientation, accommodation, and travel needs. /n
- Prepare reports, maintain KPI data, and support quality improvement activities. /n
- Manage office facilities, supplies, and equipment servicing. /n /n Let's talk about you /n You will bring previous experience in administration or office support, with solid communication and interpersonal skills, excellent organisation and time management, intermediate to advanced Microsoft Office skills, a proactive and solution-focused approach, strong attention to detail, and the ability to work independently and as part of a team. Experience with databases and records management will be highly regarded. /n Our culture and

benefits:
/n We work together as a team, we never forget that we’re people-focused, and we respect relationships with each other. At HCA you’ll be rewarded with: /n /n
- Join a well-respected Australian healthcare organisation with 1,000+ clinicians across medical, nursing, and allied health /n
- Work within a highly supportive multidisciplinary team that genuinely values nursing expertise /n
- Access ongoing training, clinical supervision, and opportunities to develop skills in complex care settings /n /n To make a meaningful impact on the lives of those in your care, CLICK APPLY NOW. /n Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment. /n /n

📌 Administration Officer (Northam)
🏢 Healthcare Australia
📍 Northam