Job Description
/n Client Experience & Program Coordination (Flexible Remote Role)

About the Role
/n This flexible, remote-based role is suited to individuals who value organisation, communication, and the ability to work autonomously within a structured workplace. /n You may already have valuable professional and life experience behind you and be looking for a role that offers greater flexibility, ongoing growth, and meaningful involvement aligned with your current lifestyle and goals. /n This role is best suited to individuals who bring previous professional, administrative, customer-facing, business, or coordination experience and who are confident managing responsibilities within established systems and processes. /n The role operates within an established framework supported by onboarding, guided systems, and ongoing career development. About Brightside Collective/n At Brightside Collective, we value flexibility, continuous learning, professional growth, and creating positive outcomes through consistent action. /n We believe experience matters. Many successful individuals bring strong communication skills, practical life experience, and a willingness to learn and contribute within a supportive and structured framework. /n Our culture encourages personal responsibility, consistency, and a positive approach to learning new skills while working towards meaningful goals.

Key Responsibilities
/n
• Supporting communication and coordination activities within a structured online program environment /n
• Managing communication and follow-up activities using established processes /n
• Following guided systems and step-by-step workflows /n
• Maintaining accurate records and organised communication activities /n
• Using simple digital tools to stay organised and consistent /n




• Participating in ongoing learning and professional development opportunities Who This Role Suits/n You may be a qualified with experience in: /n
• Administration /n
• Customer Service /n
• Client Support /n
• Team Coordination /n
• Operations Support /n
• Business Ownership or Management /n
• Education or Training Environments /n You'll likely enjoy this role if: /n
• You value flexibility while appreciating structure and clear direction /n
• You are self-motivated and comfortable working autonomously /n
• You communicate confidently and professionally /n
• You are organised and able to manage your own schedule effectively /n
• You are comfortable using online communication tools /n
• You enjoy learning, growing, and applying new skills in a practical environment /n
• You appreciate working within established systems and processes Additional Information/n
• Applicants must currently reside in Australia or New Zealand /n
• Flexible scheduling within a structured framework /n
• Approximate commitment of 10–15 hours per week /n
• Results-oriented compensation structure /n
• Ongoing onboarding, training, and professional support Important to Note/n
• This role operates within a flexible, autonomous working structure /n
• The position follows established systems, processes, and support frameworks /n
• Previous professional, business, administrative, customer service, or coordination experience is highly regarded /n
• We are seeking applicants interested in a long-term professional pathway /n
• Success in this role is supported by consistency, communication, and a willingness to learn Next Step/n If this role aligns with your experience, interests, and goals, we encourage you to submit your application. /n Suitable applicants will be contacted to discuss the role in more detail and determine whether there is a mutual fit. /n

📌 Client Experience (Melbourne)
🏢 Brightside Collective
📍 Melbourne