Job Description
/n /n /n /n /n
- EARN $60,000
- $70,000 + Super | Based On Experience /n
- Full-Time Office Role Monday To Friday Role | 8:30 am
- 4:30 pm /n
- Combine Customer Service, Telesales & Account Management /n /n
About The Company
/n Our client was established in 1968 from a modest beginning, they have grown to be one of Australia's largest, well known and most respected import/export wholesale marine businesses. They value fair and honest business ethics, customer satisfaction, very high stock/order fill ratios, fast delivery of goods, realistic and fair pricing of products. About The Opportunity/n The primary purpose of this position is to provide responsive customer service while processing orders, managing enquiries and proactively supporting sales growth across an established NSW customer territory. /n Working closely with the wider team, you will manage inbound customer enquiries while proactively contacting existing customers to promote products, increase spending and maintain strong ongoing relationships. /n Some of your responsibilities will include: /n /n
- Receive customer calls and emails and convert enquiries into sales orders within the ERP system /n
- Process online orders and coordinate with the operational team through to completion /n
- Handle customer enquiries relating to orders, invoices, products and general account matters /n
- Proactively contact existing telesales customers according to an agreed call schedule /n
- Introduce new products and identify opportunities to increase sales across existing accounts /n
- Maintain accurate and up-to-date customer information within the company database /n
- Promote use of the online webstore while continuously developing your product knowledge /n About You/n The successful candidate will have: /n /n
- 2-4 years of proven experience in internal customer service or telesales /n
- Strong customer service skills with a professional and helpful approach /n
- Confidence proactively contacting customers and identifying sales opportunities /n
- Ability to manage customer enquiries, orders and account-related questions /n
- Strong attention to detail when maintaining customer and order information /n
- A collaborative approach with integrity, professionalism and a willingness to learn /n /n An interest or hobby in boating will be advantageous but is not essential. What's in it for You?/n /n
- Full-Time Monday To Friday | 8:30am
- 4:30pm /n
- Stable Sydney-Based Role Located In Homebush West /n
- Manage & Grow An Established NSW Customer Territory /n
- Wide-ranging Role Across Customer Service, Sales & Orders /n
- Build Your Knowledge Across A Broad Product Range /n
- Work Closely With A Collaborative Internal Team /n
- Immediate Start Available For The Right Candidate /n /n Apply today and don't miss out on starting this opportunity as soon as possible /n /n /n
📌 Internal Customer Service Representative (Sydney)
🏢 Recruit Shop
📍 Sydney
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