Job Description
Job Title: ICT Customer Support /n

Salary:
60-65K AUD /n Location
- Alice Springs, Northern Territory, Australia. /n Tasks and

Responsibilities:
/n
· determining software and hardware requirements to provide solutions to problems /n
· responding to inquiries about software and hardware problems /n
· adapting existing programs to meet users' requirements /n
· installing and downloading appropriate software /n
· ensuring effective use of applications and equipment /n
· implementing computer networks /n
· designing and maintaining websites /n
· repairing and replacing peripheral equipment such as terminals, printers and modems /n
· may work in a call centre /n /n /n /n /nRequirements/n
· AQF Associate Degree,



Advanced Diploma or Diploma /n
· At least three years of relevant experience and/or relevant vendor certification /n
· Experience in telephone-based IT Support/operations /n
· Strong communication and customer service skill /n
· Relevant Industry certifications would be highly regarded /n
· Ability to resolve issues as they arise and provide effective solutions /n /n /n /n /nBenefits/n
· Employer Sponsored Visa. /n
· Permanent Residency (PR) pathway after 3 years of employment. /n /n /n /n

📌 ICT Customer Support (Alice Springs)
🏢 ACET Migration
📍 Alice Springs