Job Description
Description/n /n Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets
- reliably, securely and with precision. /n We are seeking an Account Manager to support Eightcap’s growth by converting leads into active traders and expanding our footprint within the Chinese-speaking market. This role is critical in bridging the gap between market interest and client acquisition through educational initiatives and proactive pipeline management. /n

Key Responsibilities
/n /n
- Sales & Pipeline Growth: Convert warm leads into active traders and consistently meet or exceed monthly KPIs and sales targets. /n
- Educational Leadership: Design and deliver high-impact educational materials, webinars and seminars (online and offline) to engage prospects and empower existing clients. /n
- Full-Cycle Lead Management: Proactively build and manage a robust sales pipeline while overseeing relevant communication channels, including company social media accounts. /n
- Market Authority: Maintain a deep understanding of financial markets to clearly articulate market news, complex trading products and Eightcap’s value proposition to a diverse audience. /n
- Client Relationship Management: Provide premium customer service by handling feedback, requests and technical queries with speed and professional precision. /n
- Operational Excellence:



Prioritize high-value tasks and meet deadlines within a fast-paced team environment, ensuring a seamless transition from lead to active client. /n
- Internal & External Stakeholders: Collaborate cross-functionally with internal teams, including Sales, Marketing, Compliance and Engineering, while managing strategic external relationships with retail clients, wholesale traders and external vendors to ensure a seamless end-to-end client experience. /n /n /n Requirements/n /n /n
- Native or professional fluency in Mandarin and English is required; Cantonese is highly regarded. /n
- A demonstrable interest in FX, CFDs and global financial markets, with the ability to translate market trends into client opportunities. /n
- A results-driven professional with a passion for high-performance sales and a commitment to delivering a premium client experience. /n
- Exceptional organisational skills and meticulous attention to detail, with the ability to prioritise high-value tasks in a fast-paced environment. /n
- A creative trouble shooter who can think analytically to resolve day-to-day issues under pressure. /n




- A deep respect for diversity and the ability to engage effectively with stakeholders from multicultural backgrounds. /n
- A proven ability to work independently, take initiative and drive projects from conception to completion. /n
- A background in telemarketing or professional call centres is considered a plus. /n
- RG146 qualification is highly advantageous. /n /n /n Benefits/n /n What's it like to work at Eightcap?/n We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and cooperative to deliver outcomes that fuel our success while building the skills and experience that defines a career. /n We also support you through: /n /n
- Ongoing investment in your career development, including technical and professional training. /n
- Wellness and lifestyle perks, such as monthly corporate massages. /n
- Drinks every Friday. /n
- Parental leave entitlements. /n
- Staff referral bonus programme. /n
- Annual flu vaccinations. /n
- Purchased leave. /n
- Novated leasing options for vehicle financing and management. /n
- A great CBD location with easy access to public transport. /n
- A multicultural, collaborative and supportive team culture. /n
- Being part of exciting new projects for the company. /n
- Regular social activities. /n /n /n Don't check every box? Apply anyway. We value talent, grit, and the drive to execute over a perfect resume. If you're ready to grow with us, we're ready to meet you.

📌 Account Manager (Melbourne)
🏢 Eightcap
📍 Melbourne