Job Description
/n Position: ServiceNow Developer /n /n /n /n /n /n Australian Citizens /n /n /n /n /n /n Onsite: 5 Days/Week/n /n /n /n /n /n /n Role Overview/n /n /n /n The ServiceNow Developer will support the design, configuration, and maintenance of ServiceNow applications for a Government environment. The role focuses on delivering reliable, secure, and easy-to-use ServiceNow solutions aligned with Government standards and processes./n /n /n /n /n /n /n
Key Responsibilities
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• Configure and develop ServiceNow modules such as Incident, Problem, Change, and Service Request/n /n /n /n
• Develop workflows, forms, business rules, and UI policies/n /n /n /n
• Support integrations using REST APIs where required/n /n /n /n
• Perform unit testing and support system testing activities/n /n /n /n
• Troubleshoot and resolve ServiceNow platform issues/n /n /n /n
• Maintain technical documentation and follow change management processes/n /n /n /n
• Work closely with business stakeholders and technical teams/n /n /n /n
• Ensure solutions comply with Government security and governance standards/n /n /n /n /n /n /n Required Skills & Experience/n /n /n /n
• 3-5 years of hands-on experience as a ServiceNow Developer/n /n /n /n
• Solid experience with ServiceNow configuration and scripting/n /n /n /n
• Working knowledge of JavaScript, Glide APIs, and ServiceNow Studio/n /n /n /n
• Experience working in ITSM environments/n /n /n /n
• Understanding of ITIL processes/n /n /n /n
• Good communication and documentation skills/n /n /n /n /n /n /n Desirable Skills/n /n /n /n
• ServiceNow certifications (CSA, CAD or similar)/n /n /n /n
• Experience working on Government or large enterprise projects/n /n /n /n
• Exposure to ServiceNow integrations and reporting/n /n /n /n /n /n