Job Description
/n /n Position Overview/n We are seeking a dedicated Travel Customer Service Representative to assist clients before, during, and after their trips. This role is focused on delivering exceptional service, managing travel-related requests, and ensuring every traveler enjoys a smooth and worry-free experience.

Key Responsibilities
/n /n
- /n Communicate with clients via email, phone, and messaging platforms to provide support /n
- /n Handle booking modifications, itinerary adjustments, cancellations, and special travel arrangements /n
- /n Provide accurate information about destinations, travel requirements, and company procedures /n
- /n Proactively follow up with clients to confirm travel details and resolve concerns /n
- /n Address and resolve issues promptly while maintaining a professional and positive attitude /n Ideal Candidate/n /n




- /n Excellent communication skills with a customer-focused approach /n
- /n Previous experience in customer service (travel or hospitality preferred) /n
- /n Organized, dependable, and able to manage multiple tasks efficiently /n
- /n Comfortable using digital systems and learning new tools /n
- /n Passionate about travel and committed to client satisfaction /n Benefits/n /n
- /n Fully remote position with flexible hours /n
- /n Comprehensive training and continuous support /n
- /n Opportunities for professional growth /n
- /n Access to travel perks and industry discounts /n
- /n Supportive and collaborative team workplace /n /n /n

📌 Travel Customer Service Representative (Melbourne)
🏢 Live the Dash Travel
📍 Melbourne