21 Oct
|
Dashing
|
Sydney
As an Account Executive at Dashing, you’ll play a key role in delivering retail campaigns, print, point-of-sale, brand activations and installations for some of Australia’s most recognised brands.
You’ll manage campaigns from initial brief through to production and delivery, acting as the central link between clients and Dashing’s internal teams. You’ll ensure briefs are clear, timelines remain on track and every campaign is delivered within budget and to an exceptional standard.
This role suits an experienced client service skilled who understands print and production and enjoys bringing multiple people, priorities and campaign elements together. You’ll be highly organised, proactive and calm under pressure, with the confidence to take ownership and resolve challenges quickly.
Key responsibilities
Client relationships and campaign delivery
- Build trusted client relationships and act as a key day-to-day contact throughout each campaign
- Develop a strong understanding of each client’s brand, objectives and campaign requirements
- Manage end-to-end campaigns from initial brief through to production, delivery and installation
- Translate client requirements into clear briefs and keep stakeholders informed of progress, timelines, risks and solutions
- Lead or contribute to client WIP meetings, maintaining accurate campaign trackers and project information
- Ensure campaigns are delivered on time, within budget and to an exceptional standard, raising concerns early when costs, timing or scope change
- Stay informed about industry trends and competitor activity to provide proactive, insight-led recommendations
Production and project coordination
- Oversee print and point-of-sale production,
including estimates, bookings, artwork approvals, logistics and installations
- Coordinate Creative, Production, suppliers and installation partners to ensure seamless campaign delivery
- Prepare and maintain artwork uploads, distribution lists, install guides, run sheets and other campaign documentation
- Support the preparation and review of estimates, quotes and costings in collaboration with Production
- Identify and resolve production, delivery and installation challenges, escalating risks when required
- Use PrintIQ, Monday.com, Zendesk and Dashing’s Portal to manage tasks, workflows and communication
Collaboration and continuous improvement
- Work collaboratively across Dashing and build effective relationships with suppliers, installers and other campaign stakeholders
- Attend daily team huddles and regular client WIP meetings to remain aligned and proactive
- Support and guide Account Coordinators, helping them develop their skills and confidence
- Contribute to campaign debriefs and identify practical opportunities to improve workflows, quality and efficiency
- Take ownership of your work while knowing when to consult, collaborate or elevate
- Remain open to new and approved technologies, including AI, that can improve efficiency and campaign outcomes
- Contribute positively to a connected, collaborative and team-first culture
About you
Experience and expertise
- 3+ years of account management, client service or project management experience within print, point-of-sale, retail marketing, visual merchandising or brand activations
- Demonstrated experience managing campaigns from brief through to production and delivery
- Strong technical print knowledge and experience supporting estimates, quotes or costings
- Confidence managing multiple suppliers, deadlines and complex campaign requirements
- Experience with visual merchandising or fabrication using materials such as timber, metal and acrylic is highly regarded
- Experience working directly with clients and managing day-to-day stakeholder expectations
Skills and attributes
- An exceptional written, verbal and interpersonal communicator
- Highly organised, efficient and detail-focused
- Creative, commercially aware and solutions-focused
- Confident, decisive and calm under pressure
- Proactive and hands-on, while remaining approachable and collaborative
- Comfortable managing multiple campaigns and adapting when priorities shift
- Tech-savvy and open to learning new systems and approved technologies
- Proficient across Microsoft Office, Google Workspace and project management systems
- Experience using Monday.com, Zendesk or PrintIQ is advantageous
What you’ll bring to Dashing
- A genuine passion for delivering exceptional work and building strong client relationships
- The ability to connect clients, internal teams and suppliers to keep campaigns moving
- A positive, solutions-first mindset and enth
📌 Account Executive (Sydney)
🏢 Dashing
📍 Sydney