JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this chance involves:As an Administrative Assistant, you'll be the welcoming face of our shopping centre, setting the tone for every visitor's experience from the moment they arrive. In this role, you'll ensure our reception operates seamlessly while supporting vital administrative functions across property and marketing operations. You'll manage everything from the switchboard and tenant registers to customer service bookings and marketing activations. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career,



and this position offers hands-on exposure to retail property management while allowing you to develop skills across customer service, administration, and emergency management. Your attention to detail, professionalism, and commitment to exceptional service will directly contribute to the smooth operation of the centre and the satisfaction of tenants, customers, and colleagues alike.

Key Responsibilities
include:Manage the Reception Switchboard, ensuring it is staffed at all times and that all calls are answered promptly with professionalism and careGreet and assist customers, contractors, and visitors who enter the Reception area, delivering a consistently high standard of customer serviceMaintain and regularly update all Shopping Centre registers, including Tenant Phone Lists, After Hours Contact Lists, Insurance Records, Bank Guarantees, Contractors Lists, and Public Liability Registers as directedOversee the archive management system to ensure all records are current, accurate, and easily accessibleManage the lost and found register and process, ensuring items are logged, stored securely, and reunited with their owners efficientlyKeep Reception, Utilities Area, Boardroom, and general office spaces clean, organized, and presentable at all timesCoordinate bookings for customer services such as wheelchair and mobility equipment,



ensuring availability and excellent service deliveryAssist with collecting and entering tenant sales figures monthly and traffic figures daily to support centre reporting and insightsSupport marketing activations and events, manage community bookings on the SML run sheet, and maintain the community notice board with weekly updatesSounds like you? This is what we're looking for:Proven experience in an administrative, receptionist, or customer service roleExcellent verbal and written communication skills with a strong customer service orientationHigh level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)Strong organizational skills with meticulous attention to detail and accuracyAbility to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environmentProfessional presentation and demeanor at all timesPrevious experience in retail property management, shopping centre operations, or commercial real estate (preferred)Familiarity with tenant coordination, contractor management, or property administration processes (preferred)Understanding of financial documents such as invoices, bank guarantees, and insurance certificates (preferred)

Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programNovated Lease for EV carsPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesWhat you can expect from us:You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambit

📌 Administrative Assistant (Perth)
🏢 Jones Lang Lasalle
📍 Perth