- Critical Environment Maintenance Support:
- Tracks and monitors ongoing critical environment maintenance and repair for all service lines to pre-defined service level agreements (SLAs) to ensure service uptime is maintained to the highest standards and that faults are dealt with promptly.
- Employs practical operating knowledge of engineering systems to lead standard diagnostics and repairs, escalating blockers or obstacles when needed.
- Applies knowledge of Oracle processes, procedures, and industry standards to resolve routine issues.
- Offers suggestions for system-level enhancements to reduce potential problems.
- Evaluates the suitability of components, processes, or action plans.

Job Description

- Critical Environment Maintenance Support:
- Tracks and monitors ongoing critical environment maintenance and repair for all service lines to pre-defined service level agreements (SLAs) to ensure service uptime is maintained to the highest standards and that faults are dealt with promptly.
- Employs practical operating knowledge of engineering systems to lead standard diagnostics and repairs, escalating blockers or obstacles when needed.
- Applies knowledge of Oracle processes, procedures, and industry standards to resolve routine issues.
- Offers suggestions for system-level enhancements to reduce potential problems.
- Evaluates the suitability of components, processes, or action plans.

Incident Management and Operation Improvement:

- Manages incidents that impact data center infrastructure and the proactive and timely resolution of such incidents.
- Collaborates with design, construction, commissioning, facility engineering,



and data center operations teams to integrate new engineering design systems to existing data center.
- Proactively drives operational optimization and efficiency improvement initiatives.
- Evaluates and ensures the safe working practices of others.
- Participates in post-incident reviews by supporting root cause analyses, documenting lessons learned, and facilitating the execution of Corrective and Preventive Action Plans (CAPAs) to mitigate recurrence and improve system resilience.
- Follows established emergency operations plans when responding to emergency incidents or abnormal events, stabilizing conditions and escalating critical issues as needed.

Site Commissioning and Build:

- Participates in site reviews and assessments to evaluate suitability for data center builds, gathering and analyzing technical, environmental, and infrastructure data to inform decision-making.
- Prepares and/or reviews technical reports to document findings, support recommendations, and communicate results to stakeholders.
- Participates in design reviews and commissioning activities to ensure alignment with engineering standards and project requirements.
- Reviews mechanical simulations (e.g., computational fluid dynamics [CFD] analyses) to assess airflow and thermal performance, identifying and recommending necessary design adjustments to optimize system efficiency and reliability,



escalating as needed.

Data Center Operations Management:

- Supports and validates on-site data centers operations in relation to the engineering infrastructure.
- Acts as the engineering representative on a wide range of moderately complex in office scenarios related to mission critical systems, operations, and functionality.
- Engages in communications to ensure that operational requirements and specifications are flagged, raised, and addressed by the appropriate team.
- Adheres to developed standards and policy through the review of documentation, participates in commissioning activities, design summits, and data center commissioning or reviews.
- Documents critical impacting changes, reviews critical impacting changes and represents engineering in change advisory board (CAB) meetings.

Engineering Design, Leadership, and Governance:

- Collaborates with senior team members and supports a project or other design and engineering initiatives.
- Provides engineering insight to ensure project or other design initiatives align with company expectations.
- Coordinates with internal and external project team members in delivering specific aspects of data centers for Oracle.
- Contributes to the development of policy documents by collaborating with team members.
- Contributes to the creation and upkeep of best-in-class policies and procedures, participating in their review as necessary.
- Prepares technical reports to document findings, communicate progress, and support project or design decision-making.

Training and Knowledge Sharing:

- Contributes to the identification of tr

📌 Principal Data Center Facilities Engineer (City of Ryde)
🏢 Oracle
📍 City of Ryde