H&L; POS, an Australian hospitality technology company, is seeking an experienced senior escalation specialist to own complex issues from diagnosis through resolution. The role spans the go-to-market org, collaborating with Support, Sales, Skilled Services, Customer Success, Product and Engineering.
You will drive proactive fixes and automation, reducing frontline workload and improving customer outcomes across high-impact cases.
📌 Senior Solutions Engineer (Australia)
🏢 H&L POS
📍 Australia
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