Capital Transport and Logistics Group Pty Ltd

authority to act

This position must act within written group policies, procedures and operations manuals. All decisions outside these parameters must be approved by your direct manager.

Critical relationships (internal)

- State Manager
- Office and Administration Manager
- Administration Department
- Customer Service Department
- Sales and Account Management Department
- Taxi Trucks Department
- Contracts Department
- Fleet Management Department
- National Finance Department

Critical relationships (external)

- Existing clients
- Business services suppliers

Position Summary

As the Office Support, you will report directly to State Manager and indirectly to Office and Administration Supervisor. The role is responsible for delivering high-quality food and beverage services, maintaining kitchen and office hospitality standards, and supporting broader office administration functions. This position ensures a professional, welcoming environment for staff and visitors while managing stock, supplier relationships, and event coordination.

In addition, the role provides administrative support to the business, ensures efficient communication across departments, and contributes to a collaborative and service-focused workplace. The position requires strong organisational skills, attention to detail, and a proactive approach to improving processes, service delivery, and overall workplace experience.

1. Key Responsibilities and Tasks

1.1 Food & Beverage Service

- Prepare high-quality coffee and beverages in line with business standards




- Serve food and drinks to staff and visitors in a timely and professional manner
- Maintain cleanliness and presentation of the kitchen and coffee area at all times
- Deliver excellent customer service and ensure a positive experience for all staff and guests

1.2 Stock & Inventory Management

- Maintain appropriate stock levels of all food, beverages, and kitchen supplies
- Conduct regular stocktakes and monitor usage trends
- Order stock in line with business needs and approved suppliers
- Rotate stock to ensure freshness and minimise wastage
- Ensure proper storage and handling of all consumables
- Liaise with suppliers to manage orders, deliveries, and service quality
- Review supplier pricing and identify opportunities for cost efficiencies
- Monitor supplier volumes and adjust ordering based on demand
- Build and maintain strong supplier relationships

1.4 Office & Facility Support

- Support office operations relating to kitchen and hospitality services
- Coordinate with external service providers, including cleaning, pest control, hygiene, and waste management
- Ensure kitchen and common areas meet cleanliness and compliance standards

1.5 Events & Catering Coordination

- Coordinate catering for internal meetings, staff events, and functions




- Arrange bookings and logistics for staff events as required
- Assist with the planning and preparation of key business events (e.g., annual Christmas party)
- Ensure timely setup and pack-down for all catering and event-related activities

1.6 Business Awareness & Collaboration

- Develop a solid understanding of business operations and departmental needs
- Work closely with teams to anticipate and support hospitality requirements
- Contribute to a positive workplace culture through proactive service and teamwork

1.7 office Administration

- Provide administrative support to the business
- Ensure all general office duties including filing, photocopying, printing etc. are attended to on a regular basis
- Maintain the business’ stationery and department supplies
- Ensure all data entry requirements are accurately completed without unnecessary delay and/or within the agreed timeframes set by your Manager
- Collate and email approved supplier invoices to the Accounts Payable Department as required
- Generate, reconcile and distribute movie tickets to the client relations teams

1.3 per period tasks

- All administrative tasks required to close off each period
- Process movie ticket reports
- Complete all required administrative tasks as per the SOPs
- Effectively communicate with colleagues. In particular, you are to effectively communicate with the Sales and Account Management Department in order to:
- Efficiently resolve client issues;
- Assist in expediting thepayment process; and
- Ensure all correspondence between clients and colleagues are properly document

📌 Admin - Office Support (Sydney)
🏢 Capital Group
📍 Sydney