Home Services Lead | BlueCare | Yeppoon Capricorn Aged Care Facility

- Employment Term: Permanent Full Time (Mon-Fri)
- Location: Yeppoon Capricorn Aged Care Facility
- Remuneration: $39.21 per hour + Super + Not for Profit Salary Packaging + Penalties & Allowances

Relocating for the right opportunity? We've got you covered.

- Relocation assistance of up to $5,000*
- Rental assistance of up to $2,500*
- Available to eligible candidates relocating from more than 250km away.

Make a meaningful difference with BlueCare

We’re looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.

About the role:

As our Home Services Lead, you will play a pivotal role in delivering high-quality, person-centred services across home environments—ensuring every interaction reflects care, safety, and excellence. This is a hands-on leadership role where you’ll guide your team, oversee daily operations, and drive service performance, creating a positive experience for residents, families, and stakeholders alike.

In This Role, You Will

- Lead the day-to-day delivery of food services, cleaning, and laundry services
- Coach, support, and develop your team, building a strong, accountable, and engaged culture
- Ensure services are delivered safely, efficiently, and to a consistently high standard
- Oversee workflow, rostering, and operational performance
- Maintain compliance with food safety, infection control, and quality standards
- Build positive relationships with residents, families, and internal stakeholders




- Identify opportunities to improve service delivery and enhance the customer experience
- Contribute to a culture of continuous improvement, quality, and care

Role Requirements

As an experienced service operations leader, ideally within aged care, healthcare, or a similar environment, you’ll be self-motivated, proactive, and bring strong leadership capability. You’ll empower your team to deliver safe, high-quality, person-centred services, while reinforcing the importance of food safety, compliance, and continuous improvement. You’ll demonstrate:

- Strong knowledge of food safety, infection control, and service standards, supported by experience in a regulated environment
- Experience leading teams across kitchen operations, cleaning and/or laundry services
- Proven leadership capability, including coaching, rostering, and building a positive team culture
- A proactive approach to problem-solving, organisation, and continuous improvement
- Effective communication and interpersonal skills, with the ability to engage with residents, families, and stakeholders

Essential Qualifications & Licences

- A relevant trade or operational qualification (e.g. Certificate III Commercial Cookery or similar), or equivalent supervisory experience




- Diploma or Certificate IV in Leadership & Management or willingness to obtain
- Food Safety Supervisor Certification or willingness to obtain
- Confidence to satisfy the relevant probity checks required by legislation or policies

How To Apply

Click APPLY to submit your application, you'll be redirected to our website to create a candidate profile, upload your resume and complete a questionnaire.

For more information, please contact: Dani, Talent Acquisition Advisor, on 0455 999 237 or via email at [email protected]

We warmly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, people living with disability, and people of all genders and identities.

Employee Advantages

- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunitieswith one of the most trusted community and re

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