Our client is a large local government organisation in Townsville seeking an experienced

Records Management Advisor

to support the effective management and governance of information across Council. This is a specialist records management role where you'll provide practical advice to business areas, help improve compliance and contribute to the ongoing maturity of Council's information management practices. Working closely with Information Management, IT Services, Enterprise Architecture and business stakeholders, you'll act as a subject matter expert across the records lifecycle, from classification, storage and access through to retention, disposal and transfer. You'll also have the opportunity to contribute to the improvement of records management processes, systems, controls and guidance, ensuring they remain practical, fit-for-purpose and aligned with legislative and regulatory requirements.

This is a Townsville based role with a weekly requirement to be onsite.

Key responsibilities

Provide specialist advice on records management obligations, procedures, controls and best practice across Council

Support the implementation and continuous improvement of Council's information management framework as it relates to records management

Identify and implement improvements to records management processes, tools and controls

Support the compliant management of hardcopy and digital records across the full records lifecycle

Monitor and report on records management compliance, identifying issues, trends and opportunities for improvement

Identify, assess and help mitigate records management risks across business areas

Work with Information Management, IT Services,



Enterprise Architects and business stakeholders to define records management requirements and support information management solutions

Develop practical guidance, resources, tools and training to help embed consistent recordkeeping practices

Provide specialist input into information governance, digital transformation and broader information management initiatives

Analyse and document business requirements and records management needs, translating these into practical process and system improvements

Support business areas to understand and apply relevant legislative, regulatory and Council requirements

Contribute to the development and continuous improvement of records management policies, procedures, standards and templates

About You 7+ years' experience in records management, information management, governance, compliance or a related field , with demonstrated experience operating as a records management subject matter expert.

You'll also have:

Relevant tertiary qualifications in Records Management, Information Management, Governance, Compliance, Business Administration or a related discipline

Strong experience providing practical advice on records management obligations, practices and lifecycle controls

Experience with compliance monitoring,



reporting and assurance activities Robust understanding of records management systems and information governance principles within technology-enabled environments

Strong knowledge of records lifecycle controls, retention and disposal, access, security and information handling requirements

Experience developing and implementing records management policies, procedures, standards, templates and guidance

Strong knowledge of records and information management legislation, standards and requirements within a local government workplace

The ability to interpret legislative and regulatory requirements and translate them into practical advice for different audiences

Strong stakeholder engagement and communication skills, with the ability to influence positive behaviours and drive practical change

Demonstrated analytical and problem-solving skills, with the ability to identify issues, assess impacts and recommend practical improvements

Experience working collaboratively across business and technology teams

A proactive and practical approach to improving records management maturity, compliance and governance

What's on offer?

Opportunity to join a large local government environment in Townsville

Work across a broad range of records and information management initiatives

Opportunity to contribute to improving information governance and compliance across Council

Supportive and collaborative working environment

Competitive local government salary and benefits including5 weeks annual leave + 17.5% leave loading

If you're an experienced Records Management or Information Management professional looking for an opportunity where you can make a genuine impact across a large organisation, we'd like to hear from you.

📌 Records Management Advisor (Brisbane)
🏢 Sharp & Carter
📍 Brisbane